Montana Paddock
8062 N 88th Ln ,AZ
Summary
Dynamic and results-driven professional with experience at Amazon and Banfield Pet Hospital. Proven expertise in process optimization and problem-solving, enhancing workflow efficiency and reducing errors. Skilled in troubleshooting and maintaining safety compliance, while fostering team collaboration to achieve operational excellence. Committed to continuous improvement and delivering high-quality service.
Overview
10
10
years of professional experience
Work History
Sorter
Amazon
Goodyear, AZ
10.2024 - Current
- Operated sorting machinery to efficiently process packages for distribution
- Inspected items for quality and accuracy before shipment
- Maintained clean and organized work area to adhere to safety standards
- Collaborated with team members to streamline sorting processes
- Implemented best practices to enhance workflow efficiency
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Inspected items for damage or defects before sorting as part of quality control process.
- Analyzed feedback data to identify trends and recommend process improvements.
- Collaborated with cross-functional teams to improve overall service quality and delivery.
- Actively participated in ongoing training sessions to further develop skills and knowledge within the field.
- Defined problem to identify, prioritize and select alternatives.
- Defined problems to make decisions and moved forward to support quick resolution.
Veterinary Technician
Banfield Pet Hospital
Phoenix, AZ
01.2020 - 08.2025
- Assisted veterinarians with examinations, surgeries, and patient care procedures.
- Managed inventory of medical supplies and equipment for clinic efficiency.
- Educated pet owners on post-operative care and preventive health measures.
- Coordinated appointments and maintained accurate patient records in electronic systems.
- Monitored animal behavior and vital signs during clinical visits and treatments.
- Trained new staff members on clinic protocols and animal handling techniques.
- Implemented improved workflows that enhanced team communication and service delivery.
- Developed client relationships to ensure high satisfaction and repeat business.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Picker
Amazon
Phoenix, AZ
02.2016 - 03.2019
- Operated hand-held scanners to accurately locate and retrieve items from inventory.
- Collaborated with team members to meet daily picking targets efficiently.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Followed standard operating procedures for handling fragile and high-value items.
- Pulled orders quickly to maintain demanding productivity goals.
- Analyzed complex problems to identify effective solutions and improve operational efficiency.
- Developed troubleshooting guides to support quick resolution of common issues.
- Trained new staff on problem-solving techniques and best practices for workflow management.
- Analyzed and understood situation to develop action plan.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Conducted inventory audits to ensure accuracy and compliance with safety standards.
- Maintained cleanliness and organization of work areas to promote a safe working environment.
- Conducted performance reviews for team members, setting goals for growth and development opportunities within the company.
Education
Veterinary Science
Carrington College
Phoenix, AZSkills
Trouble shooting
Root causes analysis
Continuous improvement
Process optimization
Problem solving
High sense of urgency
Ownership
Safety compliance
Timeline
Sorter
Amazon
10.2024 - Current
Veterinary Technician
Banfield Pet Hospital
01.2020 - 08.2025
Picker
Amazon
02.2016 - 03.2019
Veterinary Science
Carrington College