Summary
Overview
Work History
Education
Skills
Timeline
Generic

Montana Seeley

Tampa,FL

Summary

Dynamic and dedicated service professional with a strong work ethic and proven customer service skills honed at McDonald's. Expert in food safety and cash handling, consistently delivering exceptional dining experiences while training new team members and maintaining high cleanliness standards. Committed to fostering teamwork and enhancing operational efficiency.


Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.


Hardworking Guest Service Experience well-educated in fast food kitchen equipment operations. Offering 15 years of extensive experience in washing utensils, cleaning workspaces and removing trash. Work efficiently over long hours in extreme temperatures.


Detail-oriented individual successful at providing excellent customer service by maintaining positive attitude. Offering 15 years background in cleaning and sanitizing work areas, equipment, utensils, and dishes.


Reliable Service Crew Member knowledgeable about Sales operations and compliance standards. Hardworking team member with 15 years of experience and flexible schedule.

Overview

5
5
years of professional experience

Work History

Service Crew Member

McDonald's
03.2025 - 06.2025
  • Kept all prep areas clean by sweeping, mopping, and washing down counters.
  • Kept customers and crew areas organized.
  • Operated cash registers and POS systems, handling over $[Amount] in cash daily.
  • Took orders, prepared meals, and collected payments.
  • Stocked shelves to organize aisles in assigned department.
  • Became familiar with products to answer questions and make suggestions.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Brewed coffee and tea and changed out drink station syrups.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Documented customer orders and conveyed special requests to kitchen staff.

Crew Member

Braum's Ice Cream & Dairy Store
04.2024 - 12.2024
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked well with teammates and accepted coaching from management team.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Took orders, prepared meals, and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organize aisles in assigned department.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Accurately operated cash register to process customer payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Brewed coffee and tea and changed out drink station syrups.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Documented customer orders and conveyed special requests to kitchen staff.

Team Member

Casey's General Store
02.2023 - 12.2023
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Monitored and verified merchandise for proper prices and labels.
  • Assisted customers in selecting merchandise best suited to needs.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Assisted with inventory counts and stocking of merchandise.
  • Observed packing operations to verify conformance to specifications.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Dishwasher/Host

Angel's Diner
04.2020 - 12.2022
  • Followed supervisor instructions to complete tasks on time.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or utensil items used often by kitchen staff.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Monitored dishwashing machines for proper functioning.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Washed dishes and assisted in bussing tables.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Advised customers about special offerings and menu items to help drive sales.
  • Completed daily side work and opening and closing duties without fail.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Promoted business loyalty by fostering positive customer relationships.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.

Education

High School Diploma -

McAlester High School
McAlester, OK
05-2009

Skills

  • Safe handling standards
  • Food preparation procedures
  • Basic food preparation
  • Task assistance
  • Relationship building
  • Strong work ethic
  • Food safety
  • Beverage preparation
  • Assembly line experience
  • Order accuracy
  • Stress tolerance
  • Math and computer skills
  • Sales expertise
  • Payment processing
  • Verbal and written communication
  • Food safety knowledge
  • Food running
  • Cash handling
  • Hospitality and accommodation
  • Team collaboration
  • Customer service
  • Cleaning and sanitizing

Timeline

Service Crew Member

McDonald's
03.2025 - 06.2025

Crew Member

Braum's Ice Cream & Dairy Store
04.2024 - 12.2024

Team Member

Casey's General Store
02.2023 - 12.2023

Dishwasher/Host

Angel's Diner
04.2020 - 12.2022

High School Diploma -

McAlester High School

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