Montana Whisler
Simpsonville,SC
Summary
Skilled Deli professional familiar with proper food handling and safety concerns. Relates well to team members and customers of all backgrounds. Offering 3 years of retail experience.
Overview
4
4
years of professional experience
Work History
Deli Worker
Publix
05.2023 - Current
- Displayed exceptional knowledge of various deli products, enabling informed recommendations to satisfy diverse tastes.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Ensured timely completion of special requests or catering orders prioritizing accuracy and presentation.
- Prepared custom sandwich orders, adhering to customer preferences while maintaining high-quality standards.
- Documented customer orders and conveyed special requests to kitchen staff.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Demonstrated adaptability and flexibility in accommodating unexpected changes in scheduling or workload.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Resolved customer complaints professionally and efficiently safeguarding continued patronage.
- Improved customer wait times with efficient slicing techniques for meats and cheeses while maintaining precision in portion control.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Crew Member
Marcos's Pizza
02.2020 - 08.2022
- Accurately operated cash register to process customer payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Became familiar with products to answer questions and make suggestions.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with team members to complete orders.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Worked well with teammates and accepted coaching from management team.
Education
No Degree - English
North Greenville University
Tigerville, SCHigh School Diploma -
Brashier Middle College Charter High School
Simpsonville, SC05.2022
Skills
- Portion Control
- Managing Orders and Deliveries
- Preventing Food Spoilage
- Ordering Procedures
- Register operations
- Weighing and Measuring
- Food preparations
- Meat Cutting
- Workstation Setup and Breakdown
- Adaptability and Flexibility
- Teamwork and Collaboration
- Cleanliness and sanitation
- Work Area Maintenance
- DoorDash Familiarity
Timeline
Deli Worker
Publix
05.2023 - Current
Crew Member
Marcos's Pizza
02.2020 - 08.2022
No Degree - English
North Greenville University
High School Diploma -
Brashier Middle College Charter High School