MONTARIUS MCCRAY
Tallahassee,FL
Summary
Experienced food service worker with a background in fast food operations. Trained in food safety and handling protocols. Customer-oriented professional with a degree from Hamburger University and over a decade of management experience.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager of Operations
Fed Ex Ground
08.2023 - Current
- Oversaw daily operations, ensuring efficiency and adherence to company policies.
- Managed resource allocation to optimize workflow and reduce operational costs.
- Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Hotel General Manager
Comfort Inn & Suites
01.2020 - 06.2023
- Directed daily hotel operations, ensuring high service standards and guest satisfaction.
- Implemented strategic marketing initiatives to enhance brand visibility and drive revenue growth.
- Oversaw budget management, optimizing resource allocation for improved financial performance.
- Led staff training programs, fostering a culture of excellence and continuous improvement among team members.
- Managed daily operations for smooth functioning of the hotel, ensuring high-quality standards in all departments.
Area Supervisor
McDonald's
01.2017 - 07.2020
- Running profitable Restaurants
- Ability to set targets
- Business Planning
- Food Safety
- Internal Communication
- Inventory Management
- Safety and Security
- Scheduling
- Shift Management
- People Practices
- Ability to adapt to a changing environment
- Confidence, drive and enthusiasm
- Planning and organizational skills
- Troubleshooting
- Truck Orders
- Payroll
General Manager
McDonald's
02.2009 - 07.2015
- Inventory Management
- Staff Scheduling
- POS System
- Money Handling
- Food Safety
- Hiring
- Responsible for energizing crew and managers
- Cleanliness
- Disciplining
- Ability to meet targets
- Running a profitable Restaurant
- Communication
- Daily Operations
- Great leadership skills
- Set policies and processes
- Maintain budgets and optimize expenses
- Training and development
- Truck Orders
- Payroll
Assistant Manager
McDonald's
08.2007 - 01.2008
- Food Safety
- Servsafe Certification
- Leadership
- Inventory Management
- Quality Food Production
- Daily Operations
- Support Shift Managers and the General Manager as needed
- Other Duties as assigned
Education
Bachelor of Science - Business Management
Florida A&M University
Tallahassee, FL01.2015
Associate of Arts - Business
Tallahassee Community College
Tallahassee, FL01.2012
Skills
- Leadership
- Time management
- Computer literate
- Basic clerical knowledge
- Rules and regulations
- Verbal and written communication
- Creative problem solving
- Team Leadership
- Business Planning
- Weekly Payroll
- Customer satisfaction
- Inventory control procedures
- Strong communication skills
- Sales
Certification
- HU Certified
- ServSafe
Timeline
Manager of Operations
Fed Ex Ground
08.2023 - Current
Hotel General Manager
Comfort Inn & Suites
01.2020 - 06.2023
Area Supervisor
McDonald's
01.2017 - 07.2020
General Manager
McDonald's
02.2009 - 07.2015
Assistant Manager
McDonald's
08.2007 - 01.2008
Bachelor of Science - Business Management
Florida A&M University
Associate of Arts - Business
Tallahassee Community College
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