Markese Galbreath
Red Springs,NC
Summary
Math Teacher with classroom and curriculum development experience, skilled in tailoring instruction, behavior management, and data-driven assessment to improve student outcomes. Brings case management and customer-service experience to foster strong family engagement, timely communication, and efficient administrative practices. Seeks to expand instructional impact by implementing project-based learning and measurable strategies that boost achievement and classroom engagement.
Overview
6
6
years of professional experience
Work History
Math Teacher
Public Schools of Robeson County
Red Springs, North Carolina
02.2022 - Current
- Developed individualized learning plans with parents to improve student math outcomes and engagement.
- Implemented behavioral intervention plans reducing classroom disruptions and increasing instructional time.
- Designed and executed project-based math units yielding measurable improvement in student problem-solving.
- Analyzed student performance data to target instruction and adjust curriculum pacing for better achievement.
Income Maintaince Caseworker
Robeson County Department Of Social Services
Lumberton, North Carolina
05.2021 - 01.2022
- Managed caseloads and determined eligibility for income maintenance programs with timely case closures and reviews.
- Reduced application processing time through standardized case workflows, yielding measurable results in throughput.
- Conducted thorough benefit eligibility assessments and documentation to ensure compliance with regulations.
- Collaborated with supervisors on special assignments to resolve complex cases and improve departmental performance.
Collections Representative
BB&T/Truist
Lumberton, NC
09.2019 - 03.2021
- Contacted delinquent customers to negotiate payment plans and recover outstanding balances effectively.
- Resolved account disputes and established affordable payment options to prevent recurring delinquencies.
- Maintained accurate call logs and account notes to support collection workflows and team reporting.
- Used empathetic communication and targeted follow-up to improve recovery outcomes and client satisfaction.
Education
BBA - Bussiness Administration
Livingstone College
Salisbury, North Carolina, NC05-2019
High School Diploma -
Red Springs High School
Red Springs, NC 06-2015
Skills
- Computer proficiency
- Teaching and writing
- Communication expertise
- Behavioral management
- Customer service
- Time management
- Leadership skills
- Microsoft Excel and Word
Timeline
Math Teacher
Public Schools of Robeson County
02.2022 - Current
Income Maintaince Caseworker
Robeson County Department Of Social Services
05.2021 - 01.2022
Collections Representative
BB&T/Truist
09.2019 - 03.2021
BBA - Bussiness Administration
Livingstone College
High School Diploma -
Red Springs High School