Montasia Parson

• Intensive modern learning virtual course in technology sales development. Read books by sales legends, utilized virtual platforms to build community, and sharpened sales skills.
• I learned everything about the basics of sales development to prepare myself for a sales development position. Check out employer.coursecareers.com to view the outline of what I learned.
• Engaged and learned content such as Sales Terminology, Org Structure, Ideal Customer Profile, Buyer Persona, Sales Cycles, Prospecting, Researching, Cadence, SPIN, BANT, Cold Emailing, Cold Calling, LinkedIn Outreach, Salesforce CRM, SalesLoft, Zoominfo, Etc.
• Developed advanced understanding of B2B sales and proper objection handling techniques

• Managed over 200 records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
• Created and delivered training sessions for end users new to the electronic health record
• Coordinated software training and implementation processes for program use and system functionality
• Developed career and education plans based on individualized needs.
• Performed daily outreach tasks to potential client job matches via telephone, email and in-person inquiries
• Built client relationships by assessing clients' needs, resolving problems and following up with potential and existing clients
• Created career skill exploration curriculum that increased program revenue

• Managed 15 students within self-contained classrooms
• Collaborated with resource providers in leading programs supporting individuals with autism
• Maintained positive attitude and affirmatively communicated with each student
• De-escalated crises situations
• Maximized receptive learning by educating students using hands-on instructional techniques
• Directed daily operations

• Negotiated with clients on most suitable products to aide company growth
• Influenced businesses to collaborate with partnering company products
• Demonstrated cost reductions and operations improvements
• Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
• Answered average of 100 calls, emails, and faxes per day addressing customer inquiries, solving problems and providing product information

• Utilized direct-marketing approaches while handling sales, marketing, and customer service needs of Fortune 500 company client
• Reviewed job applications to identify, vet and recommend optimal candidates
• Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references
• Developed campaigns, led design creation and tracked results of online ads

• Recruited and screened qualified potential employees.