Montaveius Young
Summary
To obtain a position within a company of your caliber.
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
13
13
years of professional experience
Work History
Receptionist
Banfield Animal Hospital
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Assistant Store Leader
Petsmart
01.2012 - 05.2023
- Increase store revenue by retaining retention with customers
- Work and execute goals set for the store
- Correctly assemble store planner for new merchandise display
- Create the weekly schedule for employees
- Ordering supplies as needed
- Managing employees to ensure their duties are executed
- Reviewed store inventory electronically and on hand to ensure accuracy
- Performed change orders when safe was low of money
- Recruited and hired talented individuals bringing depth and experience to organization.
- Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.
Education
Hinds Community College
Jackson, MSSkills
- General Management
- Time Management
- Forklift Certified
- Complex Problem Solving
- Interpersonal relationships
- Organization skills
- Telephone skills
- Front desk operations
- Microsoft office
Timeline
Receptionist
Banfield Animal Hospital
06.2023 - Current
Assistant Store Leader
Petsmart
01.2012 - 05.2023
Hinds Community College
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