Summary
Overview
Work History
Education
Skills
Timeline
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Montay Rasberry

Montay Rasberry

Las Vegas,NV

Summary

Dynamic retail professional with proven success at Culture Kings, recognized as the top sales performer. Skilled in cash handling and building customer loyalty, I excel in team leadership and inventory control. My adaptable nature and strong communication abilities drive sales growth and enhance customer satisfaction in fast-paced environments. I’ve built good rapport with different brands and other influencers throughout my time at Culture Kings and have gained a knowledge on how to handle pressure and conduct myself in a professional manner. I’ve done multiple of Rolling Loud events and convention center events for the company and have great knowledge on what it takes to build wonderful rapport with others and create long lasting memories.

Overview

9
9
years of professional experience

Work History

Lead Sales Key Holder

Culture Kings
11.2022 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Brand ambassador for events/traveling
  • Started as a sales associate then worked my up to leads and eventually up to keyholder position
  • #1 all time in a company for sales at the Las Vegas store

Overnight Stocker

Walmart
10.2021 - 11.2022
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained neat, organized stockroom free of hazards.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.

Shift Leader

Chick-fil-A
08.2016 - 09.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.

Education

South Gate High School
South Gate, CA
06.2016

Skills

  • Store operations
  • Retail sales
  • Sales presentations
  • Inventory control
  • Cash handling
  • Sales coaching
  • Drawer counting
  • Bank deposits
  • Teamwork
  • Teamwork and collaboration
  • Attention to detail
  • Customer assistance
  • Multitasking Abilities
  • Adaptable and flexible
  • Reliability
  • Team leadership
  • Store opening and closing
  • Building customer loyalty
  • Goal oriented
  • Outgoing personality
  • Client service
  • Customer needs assessment
  • POS system operation
  • Upselling

Timeline

Lead Sales Key Holder

Culture Kings
11.2022 - Current

Overnight Stocker

Walmart
10.2021 - 11.2022

Shift Leader

Chick-fil-A
08.2016 - 09.2021

South Gate High School

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Montay Rasberry