Monte O'Quinn

Saved the CEO of Footlocker life. Protected many NBA and NFL stars. Always paying attention to details and my surroundings.

TV/Commercials/Movies

• Increased customer satisfaction by streamlining the software user interface for improved usability and functionality.
• Spearheaded talent acquisition efforts targeting top-tier candidates resulting in an expansion of skilled professionals joining the organization''s workforce.
• Championed process improvement initiatives that increased team efficiency, reduced overhead costs, and accelerated product delivery timescales.
• Boosted revenue growth by identifying new market opportunities and developing targeted sales strategies for software products.
• Fostered a culture of continuous learning and innovation inspiring individuals within the organization to drive personal and team growth.
• Strengthened client relationships with clear communication, timely updates, and consistent delivery of promised results in software projects.

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.
• Expanded client base by actively prospecting for new business opportunities and generating referrals.
• Assisted clients in navigating the often complex claims process, ensuring they received fair and timely resolutions.
• Boosted sales team morale and performance by leading informative training sessions on new products and sales techniques.

• Collaborated with coaching staff to identify areas of improvement, setting personal goals and achieving them through dedicated practice sessions.
• Reported to practice at established times and arrived ready to contribute.
• Adhered to dietary and exercise requirements outlined by team leadership.
• Adapted quickly to new coaching systems or philosophies when required, ensuring seamless integration into updated gameplay approaches.
• Maintained peak physical condition by following rigorous fitness routines tailored to specific performance requirements.
• Excelled in clutch situations under pressure, securing crucial points that contributed to overall game success.
• Utilized advanced analytics tools to assess personal performance metrics, identifying areas of strength and weakness for further development.
• Championed sportsmanship values both on and off the court, earning respect from teammates, opponents, coaches, and officials alike.