Monte'Eria A Gee
Bridgeport,CT
Summary
With aspirations to pursue a career in Human Resources upon graduation, I aim to leverage my diverse background and skills to contribute effectively to the field. I bring a demonstrated history of teamwork, self-motivation, and multitasking, enriched by seven years of experience across retail, receptionist roles, and public service. I am committed to continuous learning and eager to contribute meaningfully to the HR profession.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operation Assistant
Community Solutions, Inc. (CSI)
07.2023 - Current
- Ensure client and visitor sign-in/out procedures, maintaining CSI data system entries.
- Conduct safety and sanitation inspections, adhering to agency policies.
- Maintain client files and uphold confidentiality standards.
- Provide approved client transportation and complete required paperwork.
- Complete incident reports as needed and submit to Program Director prior to leaving shift.
- Secure urines from same-sex clients and complete all required paperwork and electronic documentation into CSI and CSSD data collection systems on the day data is obtained.
- Monitor JAMS caseload to ensure all urines and Breathalyzer (if required) tests are randomly requested and secured.
- Communicate client non-compliance to referral sources within 24 hours, documenting communication in CSI data collection system.
- Audit files to ensure compliance with company policies and procedures
- Ensure that funds are precisely aligned with the number of tokens and bus passes in our inventory
Sales Generator
JJ Bender LLC
07.2022 - 01.2023
- Conducted outbound calling with email follow-up to prospect and develop relationships, sourcing equipment.
- Maintained regular contact with prospects and followed up regularly to earn new business opportunities.
- Followed up on task lists and opportunities as needed.
Qualified leads and passed off as directed. - Entered opportunities from daily sheet and internet leads.
- Followed up on opportunities and updated HubSpot accordingly, maintaining data integrity.
- Handled incoming inquiries and followed up on task lists and opportunities as needed.
- Worked with Sales Rep to properly price equipment and make offers as directed
Customer Service Representative
U-Haul
01.2022 - 06.2022
- Assisted customers with U-Haul services and merchandise.
- Managed inventory and rental equipment.
- Moved and hooked up U-Haul trucks and trailers.
- Cleaned and examined equipment on the lot.
- Provided information about products and services to customers.
- Generated rental bills and accepted returned equipment.
Order Process Clerk
Bj's Wholesale Club
07.2020 - 01.2022
- Processed pickups, curbsides, and shipping orders.
- Created and printed shipping labels, packing slips, and staging tickets.
- Ensured timely dispatch of items and maintained inventory records.
Sales Associate
Eblens Clothing & Footwear
10.2018 - 06.2020
- Cashier.
- Managed inbound and outgoing calls.
- Provided customer assistance and advice.
- Advertised sneakers and clothing products.
Education
Bachelor of Science - Business Management
Fairfield University
Fairfield, CT05.2024
Skills
Critical Thinking
Microsoft Office
Communication
Multitasking
Time Management
Customer Service
Active Learning
Customer Relationship Management (CRM)
HubSpot
Appointment Scheduling
Certification
- Adult First Aid/CPR/AED
Timeline
Operation Assistant
Community Solutions, Inc. (CSI)
07.2023 - Current
Sales Generator
JJ Bender LLC
07.2022 - 01.2023
Customer Service Representative
U-Haul
01.2022 - 06.2022
Order Process Clerk
Bj's Wholesale Club
07.2020 - 01.2022
Sales Associate
Eblens Clothing & Footwear
10.2018 - 06.2020
Bachelor of Science - Business Management
Fairfield University
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