Open To Work
Monteé Stowes
La Mesa,United States
Summary
Human Resource Management major graduating December 2025 with 8 years of leadership experience as a U.S. Navy Intelligence professional. Skilled in talent acquisition, onboarding, training, and performance management, with strengths in employee relations, compliance, and organizational effectiveness.
Overview
15
15
years of professional experience
Work History
Product Management and Human Resource Intern
NY Habitat
09.2025 - Current
- Served as communications liaison between clients, property owners, and agents, ensuring clear, professional communication via Go-To suite and ZDesk chat systems
- Screened and routed approximately 3 detailed inquiries per hour, applying triage methods similar to applicant screening and HR helpdesk support.
- Guided approximately 16-20 clients and agents per day through policies, procedures, and system navigation, reinforcing consistent practices—skills transferable to HR onboarding and training support.
- Documented daily and weekly worked log to track performance and communications in internal systems, maintaining accurate records in compliance with organizational standards.
- Assisted HR manager with daily operations, including drafting job descriptions, screening approximately 13 applications per day, and scheduling interviews.
- Supported onboarding processes by preparing paperwork, coordinating training schedules, and facilitating orientation for new hires.
- Resolved conflicts and negotiated solutions among multiple stakeholders, strengthening skills in employee relations and mediation.
- Collaborated across HR and product management teams to align recruitment, training, and organizational communication goals.
Photographer
Kiss The Sky Media Group
12.2020 - Current
- Planned and managed end-to-end projects, from initial client consultation to concept creation to final delivery, ensuring timelines, and client-budgets, and expectations were consistently met.
- Coordinated and supervised cross-functional teams (stylists, makeup artists, models) to achieve shared goals, fostering collaboration and effective communication.
- Trained and guided 3 team members on procedures, expectations, and best practices, reinforcing consistency and professionalism during assignments.
- Maintained accurate records and client files, including contracts, schedules, and project documentation, ensuring confidentiality and compliance with client agreements.
- Delivered high-quality results under tight deadlines, demonstrating adaptability, problem-solving, and strong organizational skills.
- Managed client relationships, resolving issues, clarifying expectations, and ensuring customer satisfaction — experience directly transferable to employee relations and HR communication.
Customer Service Associate
Lowe's Home Improvement
04.2011 - 11.2022
- Delivered frontline customer service while collaborating between customers and management, building skills in stakeholder communication and conflict resolution.
- Trained and coached 15 new team members on store procedures, safety policies, and customer engagement standards—experience directly transferable to HR onboarding and training.
- Assisted with scheduling, task delegation, and shift coordination to ensure adequate coverage and adherence to labor guidelines.
- Maintained accurate inventory and sales records, demonstrating attention to detail, compliance, and process documentation.
- Supported policy enforcement on workplace safety, loss prevention, and operational procedures, reinforcing standards of accountability and consistency.
- Recognized for adaptability and professionalism in handling high-volume inquiries, resolving customer issues, and ensuring a positive workplace culture.
Cryptologic Technician Maintenance
U.S. Navy
01.2015 - 12.2021
- Directed and mentored 103 personnel, achieving 100% qualifications in Cyber Workforce training; designed and delivered onboarding programs for 94 new sailors, tracked progress in Excel, assigned schedules in Outlook, and conducted semi-annual evaluations—resulting in 100% promotion of sailors under mentorship.
- Streamlined training programs, created documentation and presentations in Microsoft PowerPoint, and conducted performance reviews, reinforcing accountability and growth within teams.
- Ensured systems and operations met Navy, manufacturer, and Department of Defense cybersecurity requirements, modeling strict adherence to organizational policies and compliance frameworks.
- Communication & Stakeholder Relations: Briefed senior leadership daily (Director, Deputy Director, Senior Management) on critical activities and investigations in person and through Microsoft Teams/Outlook, demonstrating ability to communicate complex issues clearly and professionally.
- Project & Operations Management: Coordinated installations, maintenance schedules, and fleet training for cryptologic hardware, applying organizational and supervisory skills transferable to HR administration and workforce coordination.
- Customer & Employee Support: Monitored inbound/outbound requests (calls, tickets, web chats) and resolved service issues across global naval operations, maintaining accurate records and ensuring quality support in high-pressure environments.
- Oversaw 12,000+ hours of preventative/corrective system maintenance, reducing critical downtime by 70%—experience that demonstrates adaptability, analytical skills, and operational efficiency.
Education
Bachelor of Science - Human Resource Management
San Diego State University
San Diego, CA09.2025
Transfer Studies - Business Administration
San Diego Mesa College
San Diego, CA05.2024
Diploma - General Studies
Meade Senior High
Fort Meade, MD06.2003
Skills
- Human Resources & People Operations: Talent Acquisition & Applicant Screening, Onboarding, Training & Orientation Support, Employee & Client Relations (10 years), Conflict Resolution & Mediation, Performance & Policy Management (5 years), Confidentiality & Records Compliance
- Administrative & Organizational: Scheduling & Calendar Coordination (10 years), Documentation, Reporting & File Management (10 years), Supervising & Leadership (7 years), Organizational & Time Management Skills
- Communication & Training: Public Speaking & Presentation Skills, Professional Writing, Technical Manual Writing & Correspondence (10 years), Active Listening & Interpersonal Communication, Stakeholder Liaison & Issue Resolution
- Technical & Analytical: Microsoft Office Suite (10 years), Data Analytics & Information Analysis (7 years), HR Systems & Database Management (Go-To suite, ZDesk, proprietary systems), Information Security & Confidential Data Handling (7 years), Microsoft, Apple, Linux Operating Systems (10 years)
Affiliations
Society of Human Resource Management (SHRM)
January 2025 to Present
Provides SDSU students with an interest in Human Resources with co-curricular and networking experiences with professionals and SDSU alumni in preparation of careers in Human Resources
Offers all SDSU students professional development preparation for the job search process in their chosen careers.
Awards
- Navy-Marine Corp Achievement Medal (December 2021) Meritorious service or achievement in either combat or noncombat situations based on sustained performance or specific achievement of a superlative nature
- Navy-Marine Corp Achievement Medal (October 2017) Meritorious service or achievement in either combat or noncombat situations based on sustained performance or specific achievement of a superlative nature
- Letter of Commendation - Commander, US Navy (November 2016)
Timeline
Product Management and Human Resource Intern
NY Habitat
09.2025 - Current
Photographer
Kiss The Sky Media Group
12.2020 - Current
Cryptologic Technician Maintenance
U.S. Navy
01.2015 - 12.2021
Customer Service Associate
Lowe's Home Improvement
04.2011 - 11.2022
Bachelor of Science - Human Resource Management
San Diego State University
Transfer Studies - Business Administration
San Diego Mesa College
Diploma - General Studies
Meade Senior High
Similar Profiles
Carole DantuonoCarole Dantuono
Scribe/Medical Secretary/Office Assistant at NY Health/NY Cancer and BloodScribe/Medical Secretary/Office Assistant at NY Health/NY Cancer and Blood
Victoria CoradinVictoria Coradin
Administrative Assistant at City Hospital Center at Elmhurst, NY, NYAdministrative Assistant at City Hospital Center at Elmhurst, NY, NY
Keith CotyKeith Coty
Assistant Shift Manager at NY NY Hotel And CasinoAssistant Shift Manager at NY NY Hotel And Casino
Darius CookDarius Cook
Prosthetics Clerk at Veterans Affairs HospitalProsthetics Clerk at Veterans Affairs Hospital
Karam KoryaKaram Korya
Emergency Dentist at Emergency DentistEmergency Dentist at Emergency Dentist