Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Montell Williams

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Locator

Heath Consultants
08.2022 - Current
  • Responded to service requests during and after business hours.
  • Read blueprints and schematics to correctly place equipment.
  • Photographed utility sites and marked lines with paint, flag for identification by excavating personnel.
  • Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
  • Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.

Coordinator of Member Engagement

Signify Health
07.2019 - 04.2022
  • Used multiple information systems to analyze interactions and deliver detailed results.
  • Handled phone calls related to members' accounts or general questions about products and services.
  • Managed member relationships by resolving problems.
  • Leverage Signify systems to schedule providers to conduct in-home or virtual health evaluations.
  • Adjust and reschedule appointments with both members and contracted providers

Assistant Property Manager

Alpha Barnes Real Estate Investment Services
10.2018 - 03.2019
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Kept accurate records of all resident and tenant correspondence.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Escalated major issues to property manager for immediate remediation.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.

Mobile Expert

T-Mobile
06.2015 - 09.2018
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features.

Leasing Professional

Lincoln Property
07.2014 - 07.2015
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Invited prospects to fill out application upon completion of property tour.
  • Distributed and followed up on tenant renewal notices.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Marketed diverse properties to prospective clients and consistently exceeded target closing rates.

Logistics Manager

U.S. Army Active Duty
03.2008 - 03.2012
  • Prepares and maintains organizational supply records and forms.
  • Receives and inspects
    inventories for future deliveries; maintains accounting system associated with supply
    management.
  • Uses computer
    applications in work practices general clerical procedures use an automated and manual system to
    request, receive, store, issue and maintain records associated with expendable supplies,
    equipment and small arms at a unit level.
  • Establish manual and automated procedures, setting
    up and operating a computer system that supports the process, preparing unit supply files and
    signature cards, establishing security records, and requesting, receiving, storing and issuing
    supplies and materials.
  • Oversaw supply requests, accountability and receipts.
  • Prepared unit and organizational supply documentation.
  • Acted as primary contact for supply chain management systems, tools and data and ran regular reports in support of supply chain business processes.
  • Planned and conducted annual section training.

Education

Associate of Arts - Audio Engineering

Media Tech Institute
Dallas, TX
12.2018

Information Technology

MyComputerCareer.com / TechSkills
Dallas, TX
05.2017

Associate of Arts - Photography

The Art Institute of Dallas
Dallas, TX
05.2014

Skills

  • Quality Assurance
  • Reading Comprehension
  • Pipeline Location and Damage Prevention Trained
  • Microsoft Office
  • Blueprint Reading
  • Business Operations
  • Inventory Management Procedures
  • Desktop and Laptop Computers
  • Sales and Marketing
  • Administrative Support
  • Staff Management
  • Excellent Interpersonal Skills

Certification

MTA: Networking Fundamentals- Certified 2016

Microsoft Microsoft Issued Nov 2016 · No Expiration Date Issued Nov 2016 · No Expiration Date


Seller Training Certification

Texas Alcoholic Beverage Commission

Issued Aug 2021 · Expires Aug 2023 Credential ID #8672106

Timeline

Locator

Heath Consultants
08.2022 - Current

Coordinator of Member Engagement

Signify Health
07.2019 - 04.2022

Assistant Property Manager

Alpha Barnes Real Estate Investment Services
10.2018 - 03.2019

Mobile Expert

T-Mobile
06.2015 - 09.2018

Leasing Professional

Lincoln Property
07.2014 - 07.2015

Logistics Manager

U.S. Army Active Duty
03.2008 - 03.2012

Associate of Arts - Audio Engineering

Media Tech Institute

Information Technology

MyComputerCareer.com / TechSkills

Associate of Arts - Photography

The Art Institute of Dallas

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Montell Williams