Monterro Graham Jr
Raleigh,United States
Summary
RQ-4 Global Hawk Sensor Operator. Military Veteran with 5 years of experience in the United States Air Force. Commanded teams of 3-6 in a dynamic and fast-paced environment Possesses extensive knowledge in Synthetic Aperture Radar and Ground Moving Target Indicator Sensor Employment. Recipient of Aerial Achievement Medal (2x), extensive praise for outstanding performance and professionalism. Specialization on sensor collection, mission planning, and cross-cueing with various assets across different military agencies to fill intelligence gaps. I’m currently a roofer with a military trained mindset that goes with me wherever I go. I strive to be reliable, easily accessible, communicative, and very team oriented. Fast learner with a passion for helping others.
Overview
9
9
years of professional experience
Work History
Roofer/Waterproofer
Nc State University
05.2022 - Current
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Performed patching and resealing of roofs to provide maintenance, repairs and protection.
- Installed, repaired, and replaced single-ply roofing systems.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Inspected problem roofs to determine best repair procedures.
- Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
- Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
- Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
- Consistently adhered to OSHA regulations creating a safe work environment for both crew members and clients alike while protecting company liability risks.
- Fastened composition shingles and sheets to roof with asphalt, cement and nails.
- Inspected roofs and identified deficiencies for repair cost estimation.
- Resolved issues quickly by troubleshooting problems related to leaks, structural damage, or poor workmanship from previous contractors.
- Served as a reliable point-of-contact for clients addressing concerns or questions regarding their roofing needs or ongoing projects.
- Enhanced company reputation through meticulous attention to detail in all aspects of roofing installation and repair.
- Improved client satisfaction by efficiently completing roofing projects within deadlines and budget constraints.
- Installed chimney flashing, gutters and other roof components to direct smoke away and offer protection from elements.
- Managed inventory of roofing supplies and materials.
- Provided exceptional customer service post-project completion ensuring client satisfaction remains high long after the initial job is done.
- Demonstrated exceptional problem-solving abilities when faced with unexpected challenges during roofing projects, swiftly implementing creative solutions to maintain progress.
- Contributed to a positive work environment within the team by fostering open communication channels between colleagues and supervisors alike.
FedEx Ramp Handler
Federal Express
10.2021 - 04.2022
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
- Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
- Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
- Lifted and slid packages with varying weights up on to conveyor belts to transport items.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
- Followed all safety and security protocols to minimize risk of injury.
- Collaborated with team members, resulting in increased productivity and timely deliveries.
Process Technician
American Crystal Sugar Company
12.2020 - 10.2021
- Trained new technicians in proper usage of equipment, safety protocols, and company procedures, ensuring a high level of competence across the team.
- Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
- Troubleshot technical issues, implementing solutions to maintain a smooth production process.
- Contributed to the development of standard operating procedures that improved consistency across shifts and reduced training time for new hires.
RQ-4 Global Hawk Sensor Operator
UNITED STATES AIR FORCE
11.2015 - 10.2020
- Flew over 102 combat sorties with approximately 500 hours primary time and over 1,500 targets prosecuted in order to gather essential elements of intel on high priority targets
- Initiated dynamic cross que with other Intelligence, Surveillance, and Reconnaissance assets including MQ-9 Reaper, U-2 Dragon Lady, E-8 J-STARS in order to accomplish Higher Headquarters missions internationally
- On a team of 3-6 Sensor Operators for Higher Headquarters mission to provide over watch on US Troops resulting in zero friendly forces lost
- Increased mission success rates with diligent monitoring of sensor activity during critical operations.
- Enhanced sensor data accuracy by conducting thorough calibration and maintenance procedures.
- Assembled target information and hostile defense locations to plan for missions.
- Maintained detailed notes to complete mission flight logs and progress reports.
- Promoted situational awareness among team members by sharing real-time information derived from multiple sensors simultaneously.
Education
High School Graduate -
East Bladen High School
01.2015
Skills
- Microsoft Office
- SharePoint
- Vantage Ascent/Viewpoint
- Microsoft Word
Notableawards
- Aerial Achievement Medal for Sustained Meritorious Achievement, 2015-2020
- 348 Reconnaissance Squadron Team of the Quarter (Department of Training), 2017
- Basic Sensor Operator Course Distinguished Graduate Award, 2016
- Air Force Basic Military Training Dorm Chief, 2015
Timeline
Roofer/Waterproofer
Nc State University
05.2022 - Current
FedEx Ramp Handler
Federal Express
10.2021 - 04.2022
Process Technician
American Crystal Sugar Company
12.2020 - 10.2021
RQ-4 Global Hawk Sensor Operator
UNITED STATES AIR FORCE
11.2015 - 10.2020
High School Graduate -
East Bladen High School
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