Montez Brent
Salesforce System Administrator
Summary
Successful Database Administrator with less than a year of experience in database administration, development and production environments. Areas of expertise include maintenance and security. Proactive in establishing backup and recovery processes and protocols to protect and retain valuable company data.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Salesforce System’s Administrator Apprentice
MyTechBestFriend Consulting
06.2022 - Current
- Created and updated database designs and data models.
- Implemented security measures to protect vital business data.
- Modified databases to meet needs and goals determined during planning process.
- Set up and controlled user access levels across databases to protect important data.
- Developed and updated databases to handle customer data.
- Designed and developed analytical data structures.
- Resolved problems, improved operations and provided exceptional service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Adhered to set schedules to test databases for flaws and reduce downtime.
- Defined hardware requirements and planning storage capacity to manage systems and infrastructure.
- Wrote and maintained technical and functional specifications to document database intentions and requirements.
Ready Mix Driver
Conco Co.
Springfield, MO
12.2020 - Current
- Communicate any maintenance needs with mechanics and Operations Manager
- Maintained proper slump and temperature of concrete in line with customer needs.
- Planned efficient routes by accounting for traffic, road conditions and construction.
- Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
- Maintained safety and efficiency with proper handling of tools, equipment and product.
- Performed pre- and post-trip inspections on vehicles to identify and note concerns.
- Built and deepened relationships with clients like construction companies.
- Documented time and load delivery volumes, type, locations and purchasers.
- Mapped and followed routes with GPS in alignment with strict timeframes.
- Commercial truck inspections
- Worked with production manager in timely delivery of concrete to key clients.
- Followed safe vehicle operations procedures to protect team members and equipment from damage.
- Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
- Troubleshooting and repairs
- Inspect vehicles before and after use and troubleshot issues.
- Trained new drivers on basic tasks and company safety regulations.
- Addressed complaints from customers in collaboration with managers and supervisors to maintain satisfaction.
Equipment Operator
Liberty Oilfield Services
Henderson, CO
06.2019 - 04.2020
- Assembled fracking equipment at well site to ensure safe fracking zones.
- Transported oilfield equipment to and from locations in Wyoming, Utah, and Colorado
- Communicate safety concerns to Crew Leaders
- Trained new hires during their probationary periods
- Analyze any concerns the customer has and communicate the issues with Crew Lead
- Maintained and cleaned equipment after each job and inspected.
- Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Placed tools and job site machinery in locked areas and secured location at end of each shift.
- Drove vehicles to and from work sites and maintained clean driving record.
- Maximized equipment and personnel protection by identifying and avoiding hazards such as utility lines.
- Synchronized resources on job sites by smoothly communicating with and directing team members via handheld mobile devices.
- Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Maintained fueled and fully operational equipment to jump on project requirements and keep teams on tight schedules.
- Avoided hazards such as hanging or buried utility lines when operating equipment.
- Performed preventive maintenance to prolong life of equipment.
- Controlled simultaneous machine operations by communicating with and directing individual operations.
- Operate Fracking equipment to complete safe and efficient work.
PARAPROFESSIONAL
Waysnesville 6th Grade Center
04.2018 - 04.2019
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Reported on student progress, behavior and social skills to parents.
- Managed workflows of classroom volunteers and trained on school procedures.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Graded tests and papers and recorded grades for teaching staff.
- Prepared reports and paperwork for parent-teacher conferences.
- Implemented practice exercises and group assignments to assist students in quick information grasping.
- Handed out classroom materials, like pencils, paper and crayons.
- Supervised students on field trips for safety and proper behavior in public settings.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
- Organized and led practice, research and lab assignments.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards and set up work areas.
- Maintained head count and attendance sheets.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Prepared learning materials, helping teachers prepare for daily instruction.
Education
Bachelor of Science - Psychology
DRURY UNIVERSITY
05.2001 -
Associate of Arts - Teaching
Ozark Technical Community College
05.2001 -
High School Diploma -
West Marion High School
Foxworth, MS 05.2001 -
Skills
DatabaseData ManagementMicrosoft OfficeSecurityCRMReportsIntegrationReporting
Data audits
Systems administration
Decision-Making
Multitasking Abilities
Clerical Support
Good Telephone Etiquette
Relational Database Management
Database development
Implementing security measures
Certification
Salesforce Associate Certification
Timeline
Salesforce Associate Certification
10-2022
Salesforce System’s Administrator Apprentice
MyTechBestFriend Consulting
06.2022 - Current
Ready Mix Driver
Conco Co.
12.2020 - Current
Equipment Operator
Liberty Oilfield Services
06.2019 - 04.2020
PARAPROFESSIONAL
Waysnesville 6th Grade Center
04.2018 - 04.2019
Bachelor of Science - Psychology
DRURY UNIVERSITY
05.2001 -
Associate of Arts - Teaching
Ozark Technical Community College
05.2001 -
High School Diploma -
West Marion High School
05.2001 -