Montez Burrell
Clinton Township,MI
Summary
Team Supervisor with nearly 20 years of experience in empowering and leading teams accountable for production in alignment with established standards and best practices, bolstering stakeholder and end-user satisfaction. Results-driven leader adept at identifying and implementing process improvements that enhance efficiency and drive quality. Dedicated professional skilled in deploying technical expertise and production insights to realign operations and maintain optimal output.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas
Sterling Heights, MI
01.2018 - Current
- Assessed semi-truck trailers to ensure adequate inventory and cargo for up to 200 vehicles per day, demonstrating exquisite attention to detail and logistics expertise
- Swiftly and effectively serviced clients, addressing needs to ensure safety and satisfaction
- Reduced shrink through the effective identification and intervention of potential theft, preventing the need for replacement costs resulting in maintained profitability
- Provided effective training to all incoming team members and security personnel in addition to completing paperwork in alignment with internal standards and regulations.
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
Both Technician
canadian executive search group
Troy, MI
05.2020 - 05.2024
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Developed detailed reports documenting test results for analysis by engineers.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Provided technical support services to customers via phone or email communication.
- Installed software updates on customer machines while providing technical assistance when necessary.
- Adhered to all safety policies and procedures while working in the lab environment.
- Provided training sessions for junior technicians on proper use of test equipment and techniques for troubleshooting complex systems.
- Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
Molding Machine Operator
Metro Industries
Detroit, MI
01.2023 - 01.2024
- Set up and adjust plastic injection molding machines, molds, robots and auxiliary equipment to ensure quality production.
- Monitor machine operation to detect any malfunctions or defects in the product and make necessary adjustments to correct them.
- Perform regular maintenance on all equipment including lubrication, cleaning and changing of parts as needed.
- Troubleshoot problems with machinery, diagnose causes of machine failure and determine corrective actions.
- Load raw material into hoppers, measure and mix materials according to specifications.
- Inspect finished products for any imperfections or flaws that may have occurred during the manufacturing process.
- Assist in training new employees in operating procedures related to molding machines.
- Ensure proper safety protocols are followed at all times when working with machinery.
- Replace worn components with new parts using hand tools or power tools as required.
- Provide technical support by responding to customer inquiries regarding product issues or concerns.
Delivery Driver
Sheena logistics
Pontiac, MI
05.2019 - 01.2024
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Production Utility
Martinez Franco Hot Stamping
Detroit, MI
01.2009 - 01.2019
- Oversaw internal operations and optimized workflows across the facility, performing quality auditing, team training, and reporting to ensure optimal production output
- Rapidly identified and resolved various quality errors and concerns throughout production, successfully attaining $100K in cost savings
- Facilitated internal production processes and procedures while maintaining quality and output, augmenting efficiencies
- Ordered repairs for equipment as needed, sustaining an ongoing understanding of machine functionality and current state to drive turnaround times
- Provided reporting to inform key stakeholders on internal metrics including output and quality
- Earned numerous promotions as a result of demonstrated expertise and technical capabilities, establishing reputation throughout the organization as a leader and subject matter expert
- Established expertise pertaining to a variety of disciplines and functions including quality auditing, production, and conflict resolution.
Support Specialist
Salvation Army Harbor Light
Detroit, MI
01.2014 - 01.2015
- Delivered counseling to a caseload of up to 20 daily clients on a variety of topics including gambling, alcoholism, drug use, and eating disorders, providing timely solutions to demonstrated needs
- Managed databases comprised of client reporting and status updates, informing decision making and providing reporting to establish success of care execution
- Administered breathalyzer tests to assess blood alcohol content levels and intervene as needed.
Custodian Supervisor
GRBS
Detroit, MI
01.2008 - 01.2009
- Supervised 20 direct reports accountable for cleaning and maintaining common areas, providing performance management, support, and training to bolster understanding of best practices
- Consistently delivered exceptional service and custodial support, utilizing various highly specialized tools and equipment to ensure alignment with cleanliness requirements and expectations.
Security Officer
Whelan Security
Southfield, MI
01.2000 - 01.2004
- Maintained a secure environment across the premises, closely monitoring surroundings to identify and address threats and uphold safety of up to 2K daily visitors
- Provided onsite training to new hires, leveraging expertise to communicate expectations and promote the development of a high-performance team.
Education
High School Diploma -
Osborn High School
Skills
- Team Leadership
- Production Strategy
- Workflow Optimization
- Training & Development
- Technical Expertise
- Manufacturing & Production
- Process Improvements
- Cost Reductions
- Safety & Compliance
Certification
Certified Trainer (Manufacturing)
Accomplishments
- Harnessed and demonstrated expertise in manufacturing a variety of deliverables, effectively facilitating the creation and delivery of highly specialized technical parts.
- Trained and managed teams of new hires accountable for production across industry leading organizations and security operations, promoting optimal performance.
- Identified and implemented process improvements to optimize workflows and mitigate costs and downtime, bolstering operational effectiveness and success.
Timeline
Molding Machine Operator
Metro Industries
01.2023 - 01.2024
Both Technician
canadian executive search group
05.2020 - 05.2024
Delivery Driver
Sheena logistics
05.2019 - 01.2024
Security Officer
Securitas
01.2018 - Current
Support Specialist
Salvation Army Harbor Light
01.2014 - 01.2015
Production Utility
Martinez Franco Hot Stamping
01.2009 - 01.2019
Custodian Supervisor
GRBS
01.2008 - 01.2009
Security Officer
Whelan Security
01.2000 - 01.2004
High School Diploma -
Osborn High School