Montez Dove

• Responded to emergencies, coordinating with local law enforcement when necessary.
• Collaborated with school administration on risk assessment and mitigation strategies.
• Detecting fire and safety hazards;
• Maintaining a high visibility posture within the school and/or school property to discourage illegal or disruptive acts from occurring;
• Assisting Principals in developing programs that will reduce the levels of vulnerability to criminal acts
• Implemented safety protocols and emergency response procedures during drills and events.
• Investigated reports of theft, vandalism, or other criminal activities on the property.

• Monitored inmate behavior and compliance with facility rules and regulations.

• Evaluated effectiveness of training programs to implement ongoing improvements and updates.

• Trained DOC probationary officers on specific skill development and improvement strategies.

• Reviewed existing training materials for relevancy and accuracy.

• Assessed employee skills and determined appropriate training needs.

• Trained and delivered cell extraction curriculum using role-playing, simulations and lectures.

• Responsible for the secure custody of any federal, state, or local detainee

from the time the detainee is accepted into the custody of the USMS or its

designee, and until he/she is properly removed from custody by an

authorized official.

• Maintained continuous observation of the detainee. In the event of an escape

or attempted escape, the DSO must notify the Chief Deputy U.S. Marshal or

his/her designee.

• Assist with application of restraints and maintaining daily inventory of

restraints

• Assist in the securing of detainees while boarding, being transported, and

disembarking from vehicles and aircraft

• Assist in the securing and processing of detainees in the cellblock,

courtroom, and during judicial proceedings

• Assist in the securing and transportation of detainees to and from medical

appointments or while hospitalized for medical treatment

• Supervised stand crews and operational teams, ensuring full compliance with organizational policies, procedures, and service standards
• Managed opening and closing inventories, including deliveries, transfers, requisitions, and spoilage control to ensure accuracy and cost efficiency
• Maintained accountability for all cash handling, inventory levels, and company assets including equipment, keys, tools, small wares, and supplies
• Trained and coached employees on customer service philosophy, hospitality standards, and effective service techniques
• Conducted employee benefits enrollment and new-hire onboarding
• Verified I-9 documentation and maintained accurate, compliant personnel records
• Submitted online investigation requests and supported background check processing for new hires
• Collaborated with Loss Prevention to investigate and resolve disputed credit and cash-related discrepancies
• Performed payroll and benefits reconciliations within Attendance Enterprise and related systems
• Conducted audits of payroll, benefits, and HR programs; identified issues and recommended corrective actions
• Updated HR tracking spreadsheets and processed employee status changes and related documentation
• Assisted with employee terminations in accordance with HR policies and legal guidelines
• Supported the preparation and administration of employee performance reviews
• Assisted the HR Director with research initiatives, special projects, and process improvements
• Maintained high customer satisfaction through effective conflict resolution, proactive scheduling, and workforce coverage planning

• Maintained exceptional personal hygiene and professional appearance, upholding Bojangles’ brand and operational standards
• Supervised and coordinated staff, equipment, and product preparation to ensure smooth and efficient shift operations
• Demonstrated proficiency in all team member functions and trained new employees across multiple roles
• Ensured sanitation, health, and safety standards were consistently met at all workstations
• Assisted with cash handling and trained new hires on operational procedures, customer service, and food safety
• Supervised staff to ensure compliance with food safety standards.
• Trained new employees on company policies and operational procedures.
• Monitored inventory levels and ordered supplies as needed for daily operations.
• Conducted regular performance evaluations to provide constructive feedback to staff.