Montez Dunbar
Parkville,MD
Summary
Successful Courtesy Clerk with 1 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Traffic Control Flagger
Flagger Force Traffic Control Services
06.2024 - Current
- Directed traffic flow to ensure safe passage through construction zones.
- Monitored road conditions and communicated hazards to drivers effectively.
- Collaborated with team members to set up and dismantle traffic control devices.
- Provided clear instructions to motorists and pedestrians for optimal safety.
Morning Stocker
Acme Fresh Market
02.2021 - 05.2024
- Stocked shelves efficiently to maintain product availability and enhance customer experience.
- Organized merchandise displays to optimize space and improve accessibility for shoppers.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Trained new team members on stocking procedures and safety protocols to ensure compliance.
Courtesy Clerk
Safeway
02.2021 - 08.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than 50 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Cashier
Royal Farms
05.2019 - 01.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Counselor Intern
Summer Youth Works
06.2017 - 08.2020
- Determined business plan, mission statement and vision.
- Devised processes to boost long-term business success and increase profit levels.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
Volunteer
Church
01.2014 - 12.2018
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
Education
No Degree - Business
Bryn Athyn College of The New Church
Bryn Athyn, PAHigh School Diploma -
Parkville High School & Center For Math/Science
Baltimore, MD06.2021
Skills
- Customer Retention Strategies
- Bagging Proficiency
- Store Cleaning
- Membership Programs
- Teamwork and Collaboration
- Efficient and Detail-Oriented
- Positive Group Interaction
- Excellent with Kids
- Teaching Students
- Safety Procedures
Skills
- Training Drills
- Empowering Leadership
- Community Outreach
- Event Planning
- Fundraising and Donations
- Fast Learner
Certification
- Perfect attendance
- Honor roll
- Dean board
- Flagger Certificate. Certified work in Pennsylvania, Delaware & Maryland, Flagger Force -1/25 - 1/29
Timeline
Traffic Control Flagger
Flagger Force Traffic Control Services
06.2024 - Current
Morning Stocker
Acme Fresh Market
02.2021 - 05.2024
Courtesy Clerk
Safeway
02.2021 - 08.2022
Cashier
Royal Farms
05.2019 - 01.2021
Counselor Intern
Summer Youth Works
06.2017 - 08.2020
Volunteer
Church
01.2014 - 12.2018
No Degree - Business
Bryn Athyn College of The New Church
High School Diploma -
Parkville High School & Center For Math/Science