Montez Haynes
Prattville,USA
Summary
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability. Offering detail-oriented and organized approach, with readiness to learn and grow in structured environment. Brings foundation in analytical thinking and effective communication, with ability to quickly adapt to new procedures and protocols. Ready to use and develop critical thinking and organizational skills in Desired Position role. Professional in operational management with track record of driving efficient processes and optimizing performance. Adept at implementing strategies that align with organizational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Restaurant Officer
American Cruise Lines
01.2024 - Current
- Manage Servers On A Upscale Scenery, Train and Teach how too ticket write
- P&L, Ordering of USF truck, Coke, Liquor as well as uniforms
- Over storage and organization
- Leading in all areas of restaurant including room service
Restaurant Manager
Renaissance Ross Bridge Golf Resort & Spa
01.2022 - 02.2024
- Managing servers, hosts, bartenders in 3 different restaurants
- Maintaining labor, quality control as well as customer reports
Assistant F&B Director
ROBERT TRENT JONES GOLF TRAIL
11.2020 - 04.2021
- Company Overview: PCH hotels and RTJ have been sister companies for years
- Maintained labor for a country club dining experience as well as help conduct banquet events, tournaments and weddings
- I was here for a short time after taking a promotion to Ross Bridge Golf Resort as a restaurant manager
- PCH hotels and RTJ have been sister companies for years
General Manager
Mammoth Holdings, LLC
01.2018 - 04.2021
- Oversaw chemical control, Tunnel maintenance cleaning, Changing chemical lines as needed, developed and trained young adults to become a leader
- Performed hiring and terminations as needed
- Conducted weekly team nights for a great bonding experience
General Manager (GM)
Valluzzo Companies (Mcdonalds)
11.2019 - 11.2020
- Maintained labor and food cost
- Cash management control, scheduling and payroll processing
- Engaged with team building and training as well as conducting monthly meetings regarding sales, customer incidents etc
- Updated POP and POS as needed
- Conducted safe audits and bank drops
- Loomis experienced
Corporate Trainer
Sonic Drive-In
01.2011 - 10.2019
- Trained and organized staffing, store, procedures
- Traveled to conduct grand openings for new franchise owner
- Serf save certified
Education
High school diploma -
College Degree - Criminal Justice
Campbell University
Buies Creek, NC04.2015
Skills
- Car Wash
- Payroll
- Food Safety
- Management
- POS
- Profit & Loss
- Assistant Manager Experience
- Detailing
- Budgeting
- Inventory Control
- Retail Management
- Leadership Experience
- Recruiting
- Store Management Experience
- Business Development
- Store management
- Sales management
- Restaurant experience
- Leadership
- Restaurant management
- Team management
- Sales
- Communication skills
- Supervising experience
- Cash handling
- Retail management
- Time management
- Food service management
- Cost control
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Point of sale (POS) system operation
- Shift management
- Customer-oriented
- Complaint resolution
- Organization and prioritization
- Passion for customer satisfaction
- Food service background
- Staff scheduling
- Business operations expertise
- Adaptable
- Customer loyalty
- Employee retention
- Schedule coordination
- Supervisory skills
- Recruitment
- Performance improvement
Certification
- Student Athlete D1, Received a scholarship in high school to pursue football totaling over $175,000.
- Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Restaurant Officer
American Cruise Lines
01.2024 - Current
Restaurant Manager
Renaissance Ross Bridge Golf Resort & Spa
01.2022 - 02.2024
Assistant F&B Director
ROBERT TRENT JONES GOLF TRAIL
11.2020 - 04.2021
General Manager (GM)
Valluzzo Companies (Mcdonalds)
11.2019 - 11.2020
General Manager
Mammoth Holdings, LLC
01.2018 - 04.2021
Corporate Trainer
Sonic Drive-In
01.2011 - 10.2019
High school diploma -
College Degree - Criminal Justice
Campbell University
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