Montgomery Kanneh

• Prepares written personalized programs for each resident to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals. Reviews plan with residents on a weekly basis and document progress or revisions so that they are gaining the life skills necessary to make a successful re-entry into the community.
• Assists residents to establish personal budget, locate suitable housing, enroll in educational and vocational programs and participate in family and community activities, as appropriate, to ensure that they are working towards financial independence.
• May orient residents upon arrival at facility to provide smooth assimilation into program including having them complete paperwork, take facility tours, or introduce to other residents.
• Make entries into confidential resident files to provide the structure for case analysis and program planning and to provide documentation of program participation. Ensure files are secure to protect resident confidentiality.
• Assists Job Developers to verify residents' jobs to ensure residents' employment is suitable under established program plan. Counsels unemployed residents by providing guidance in obtaining employment in cooperation with the Job Developer.
• Prepares terminal reports within established time parameters upon resident release to summarize program performance and to satisfy contract requirements.
• Complies with safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.

• Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
• Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
• Provided guidance and support to team members in order to achieve targets within defined deadlines and assisted in developing training materials for new hires involved in the program activities.
• Ensured timely, comprehensive, and effective communication to staff to ensure integrity of all program requirements. Conducts house meetings with assistance from the Program Specialist.
• Ensured staff are trained & understand the ISP for all individuals in the home. Complete ISP training for all staff coverage, transfers & staffing changes.
• Completed audits and ensured compliance of health and safety of individual clients, required documentation, physical plant, vehicle maintenance and staff safety requirements.
• Monitored and oversaw medication administration including complete required training to become a Medication certified and act as back-up Training Coordinator; Assisted Training Coordinator & Team Managers with complete medication observations as needed; work in field to assist DSPs & Team Managers with the reduction of medication errors.

• Coordinated and managed field staff to ensure accurate completion of census operations.
• Supervised training of enumerators on data collection procedures, regulations, and guidelines.
• Developed detailed work plans for recruitment, interviewing, and canvassing activities.
• Ensured quality assurance standards were met by monitoring the accuracy of data collected in the field.
• Organized and facilitated meetings with local government agencies to discuss census operations.
• Conducted weekly site visits to check progress of census operations in assigned areas.
• Provided technical assistance to enumerators regarding complex cases or difficult households.
• Resolved problems related to survey administration and addressed public inquiries about census operations.
• Monitored daily performance reports to identify potential discrepancies in data collection efforts.
• Created strategies for improving response rates in hard-to-reach communities or areas with low response rates.
• Maintained records related to personnel management such as time sheets, payroll documents, leave requests.
• Managed workflow processes between teams in order to ensure timely completion of tasks.
• Provided guidance on interpreting regulations related to census taking activities.
• Developed policies and procedures for conducting interviews with respondents.
• Prepared reports summarizing results of surveys conducted by field staff.
• Identified opportunities for streamlining existing processes in order to increase efficiency.
• Collaborated with other departments within the organization on initiatives involving data collection methods or practices.
• Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
• Guided employees in handling difficult or complex problems.
• Discussed job performance problems with employees, identifying causes and issues to find solutions.
• Coordinated with other supervisors, combining group efforts to achieve goals.
• Recruited, interviewed and selected employees to fill vacant roles.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
• Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
• Recommended solutions related to staffing issues and proposed procedural changes to managers.
• Implemented departmental policies and standards in conjunction with management to streamline internal processes.
• Interpreted and explained work procedures and policies to brief staff.
• Delegated work to staff, setting priorities and goals.
• Developed work schedules according to budgets and workloads, covering priority tasks.
• Resolved customer complaints or answered customers' questions.

• Conducted comprehensive assessments of clients to identify needs, strengths, and resources.
• Developed individualized service plans with measurable goals and objectives in collaboration with clients.
• Provided case management services to ensure access to needed medical, social, educational, and other services.
• Coordinated with community agencies to ensure appropriate referrals for services such as housing, job training, substance abuse treatment and mental health counseling.
• Monitored client progress towards achieving established goals through regular contact both in person and over the phone.
• Facilitated groups focused on self-sufficiency skills development and life enrichment activities.
• Assisted clients in obtaining identification documents necessary for accessing benefits or services.
• Collaborated with other professionals including psychiatrists, psychologists, primary care physicians and school personnel regarding client needs.
• Provided crisis intervention when necessary by utilizing de-escalation techniques and making appropriate referrals for additional support services.
• Advocates on behalf of clients in order to secure necessary resources or entitlements from government agencies or private providers.
• Assessed risk factors associated with homelessness or chronic substance abuse among clients seeking case management services.
• Educated family members or guardians about available supports that can be provided at home for individuals transitioning from residential settings into their own homes.
• Provided education about available resources in the community related to employment opportunities, housing assistance programs or legal aid services.
• Helped clients to develop goals for life skills and create plans for daily activities of living.

• Assessed clients' needs, developed service plans and monitored progress towards goals.
• Provided crisis intervention support for clients in emergency situations.
• Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
• Conducted home visits to assess the safety of living environments for clients.
• Developed individualized care plans with input from clients and their families.
• Collaborated with medical professionals to coordinate treatment plans for clients.
• Maintained accurate case records and documentation according to agency guidelines.
• Attended court hearings as a representative of the organization when needed.
• Provided referrals to appropriate health care providers or other community resources.
• Counseled clients on available resources within the community that could help meet their needs.
• Coordinated transportation services for clients who lacked access to reliable transportation.
• Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
• Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
• Maintained up-to-date case records with case activity status.

• Developed and implemented an individualized program plan for each participant.
• Assessed educational needs of participants and provided appropriate instruction or referrals.
• Monitored progress of participants to ensure successful completion of program objectives.
• Organized activities that promoted socialization, communication, problem-solving skills, and healthy lifestyles.
• Conducted group therapy sessions to help participants with emotional issues or behavioral problems.
• Collaborated with external agencies to coordinate services for participants in need of additional assistance.
• Provided crisis intervention when needed to prevent further escalation of negative behavior patterns.
• Led workshops on topics related to mental health, substance abuse prevention, anger management.
• Initiated strategies aimed at developing life skills such as time management, organizational techniques, job readiness training.
• Encouraged positive behaviors among peers by recognizing achievements and providing rewards accordingly.
• Provided individual and group counseling to guide clients in areas of social and emotional needs.
• Documented patient progress through counseling and interaction.
• Worked with interdisciplinary team to develop individualized treatment interventions.
• Identified clinical or case management needs to promote quality of care.
• Facilitated therapeutic groups that addressed treatment issues and reinforced patient's treatment plan.
• Evaluated patients to determine need for transfer to specialized inpatient mental health facilities.
• Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
• Supported and counseled clients with drug and alcohol addiction.
• Led supportive group discussions and education sessions with alcohol and drug users and families.
• Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
• Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
• Worked closely with drug court staff in designing treatment plans specific to client needs.

• Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
• Facilitated social interactions between participants and their peers in the community.
• Accompanied individuals on outings to promote independence and integration into the community.
• Assisted in planning and implementing recreational activities for participants.
• Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
• Provided guidance and support to ensure safety of individuals served.
• Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
• Collaborated with other staff members to develop individualized service plans for each participant.
• Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
• Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
• Supervised medication administration, personal hygiene and other activities of daily living.
• Assisted with planning and coordination of activities and outings based on individual needs.
• Developed strong and trusting rapport with patients to facilitate smooth, quality care.
• Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
• Recorded client status progress and challenges in logbooks and reports.

• Assisted in the development of educational materials used in therapeutic groups or individual sessions with clients.
• Provided crisis intervention services to clients in need of immediate mental health assistance.
• Provided mental health interventions to range of consumers and monitored consumer behaviors emphasizing prevention rather than intervention. Prevented crisis when necessary and deescalated children in crisis.
• Supervised and monitored activities of child/adolescent in accordance with behavioral plan.
• Intervened as needed when problem behaviors were exhibited, which included counseling, removal, verbal prompts and securing the assistance of clinical staff.
• Collaborated with school personnel, and unique caregivers as directed by Clinician.
• Monitored progress of clients by tracking their goals and objectives for each session.
• Developed individualized behavior modification plans for clients based on assessment results.
• Participated in weekly clinical supervision meetings with supervisors to review cases and provide feedback.

• Developed program plans and strategies to meet organizational objectives, (Disarmament Rehabilitation Reintegration Program).
• Served under overall guidance of Deputy Resident Representative (DRRP), and direct supervision of program manager. Functioned as key expert on small arms reduction issues in United Nations Development Program post conflict recovery and preventive development work.
• Maintained community arms registry and implemented supervised construction of development projects in return for surrendered weapons. Maintained monthly logs for vehicles. Performed other logistical duties.
• Prepared a variety of procurement-related documents, contracts, communications, guidelines, instructions, etc., for local vendors for contracts and Provided guidance and supervised new/junior staff.
• Advised requisitioning inter-agencies and recipient entities on the full range of procurement issues, providing support and guidance at all stage of the procurement cycle during project.
• Established and maintained work program and schedule for ongoing contracts, projects and newly-planned ones.

• Participated in team meetings to discuss strategies for addressing complex cases or situations.
• Documented social profile for disarmed combatants and carried family tracing counseling and reunification for integration.
• Conducted trauma and psychosocial healing counseling to disarmed combatants.
• Supervised non-food items to disarmed child combatant and their family members.
• Coordinated transportation services for ex child combatants & their elderly parents who needed help getting around town.

• Served as emissary to the deputy minister.
• Organized personal and professional calendars with reminders for upcoming meetings and events.
• Performed various clerical tasks and organized office areas to promote productivity.
• Screened telephone calls and inquiries and directed as appropriate.
• Liaised with protocol to Book flights, hotel accommodations and ground transportation for smooth business travel.
• Coordinated meeting and work schedules for staff teams and executives.
• Made travel arrangements for employee trips and conferences.
• Provided assistance communicating, typing correspondence or obtaining information.
• Accompanied the Deputy Minister to appointments and arranged transportation.
• Recorded and passed memos, correspondences and confidential documents, and file

correspondence as directed.

• Assisted clients in developing life skills and independent living abilities.
• Supervised and counseled juvenile probationers and their parents to modify and eliminate behavioral problems and reduce recidivism.
• Coordinated with other agencies to ensure comprehensive services were provided to clients.