MONTGOMERY NOLEN
Richardson,TX
Summary
Hardworking server with plenty experience in the dining room. Skilled at taking orders accurately and in a timely matter, treating guests with hospitality, and managing several dining tables at once. Strives to meet customer needs, a respectful relationship communicating well with coworkers, and working to the best of my ability.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Five Star Senior Living
Dallas, TX
03.2023 - Current
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Provided excellent customer service to ensure satisfaction.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
FOH Team Member
Chic-Fil-A
Richardson, TX
08.2020 - 08.2021
- Greeted and talked pleasantly with customers to promote positive image for business.
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Refilled condiments, napkins and server workstations.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Maintained safe food handling practices to prevent germ spread.
- Collaborated with team to deliver timely service of items.
Education
High School Diploma -
Richardson High School
Richardson, TX05-2021
Some College (No Degree) - Music Education
University of Texas At Austin
Austin, TXSkills
- Guest Engagement
- Food Running
- Table Setting
- Table Bussing
- Dining Customer Service
- High-Volume Dining
- Suggestive Selling
- Menu Knowledge
- POS Operation
- Positive and Professional
Affiliations
- Played the saxophone for 10 years
- Former darts national finalist
- Drum Major in high school marching band
Accomplishments
- All State saxophone player
- Accepted to the University of Texas
Certification
- Food Handlers License
Timeline
Server
Five Star Senior Living
03.2023 - Current
FOH Team Member
Chic-Fil-A
08.2020 - 08.2021
High School Diploma -
Richardson High School
Some College (No Degree) - Music Education
University of Texas At Austin
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