Montina Adkins-roper
Merrillville,IN
Summary
Dynamic and detail-oriented professional with experience at Amazon and K & D Medical Services. Proficient in medical billing and coding, with a strong grasp of insurance verification and HIPAA compliance. Adept at resolving issues efficiently while maintaining high standards of accuracy and communication. Committed to delivering exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
Monee, USA
10.2017 - Current
- Ensured accuracy and completeness of information through effective methods and tools.
- Maintained clarity and compliance in communications by following established procedures and policies.
- Resolved complaints by offering solutions and alternatives within established time limits.
Extern
K & D Medical Services
Merrillville, USA
04.2025 - 06.2025
- Executed accurate coding and billing procedures to facilitate timely reimbursements.
- Performed correct insurance verifications to support patient eligibility and coverage.
- Maintained compliance with HIPAA regulations during all patient interactions to protect sensitive information.
- Medical office experience
Education
Medical Billing and Office Administration -
Ross Medical Education
Fort Wanye07-2025
Externship Rotation -
K & D Medical Services
Merrillville, IN06-2025
High School Diploma -
Holy Redeemer High School
Detroit, MI06-1989
Skills
- Inventory Management
- Logistics Coordination
- Shipping Operations
- Supply Chain
- Quality Control
- Warehouse Safety
- Claims processing
- Team Collaboration
Certification
CNA, 02/2012, 12/2013, Michigan, Patient care assistant
Timeline
Extern
K & D Medical Services
04.2025 - 06.2025
Warehouse Associate
Amazon
10.2017 - Current
Medical Billing and Office Administration -
Ross Medical Education
Externship Rotation -
K & D Medical Services
High School Diploma -
Holy Redeemer High School