Montoi Black
Fairburn,GA
Summary
Dynamic automotive professional with extensive experience at MARTA, excelling in diagnostics and repairs. Proven track record in enhancing vehicle performance through effective troubleshooting and preventive maintenance. Strong leadership skills foster team collaboration, driving efficiency and customer satisfaction. Expertise in mechanical systems and workplace safety ensures high-quality service delivery.
Overview
11
11
years of professional experience
Work History
Mechanic
MARTA
10.2021 - Current
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Inspected and tested equipment to locate worn and damaged parts.
Automotive Store Manager
Pepboys Parts And Auto
01.2018 - 08.2021
- Boosted sales by developing strategic marketing campaigns and promotions tailored to local market needs.
- Expanded product offerings through careful market research and analysis of consumer trends in the automotive industry.
- Monitored competitor activities within local market area to stay informed on industry trends while adapting strategies accordingly for continued success.
- Oversaw daily financial transactions, including cash handling, deposits, and reconciliations to ensure accuracy in accounting processes.
- Improved customer satisfaction by implementing efficient inventory management systems and streamlining store operations.
- Addressed customer complaints promptly by investigating issues thoroughly and offering satisfactory resolutions when needed.
- Ensured safe working environment for staff and customers by maintaining a clean, organized store layout and adhering to safety guidelines.
- Developed customized solutions for individual clients'' automotive needs, resulting in increased repeat business and client satisfaction ratings.
- Established strong relationships with suppliers, negotiating favorable pricing and delivery terms for the store.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Technician Apprentice
Autotire
01.2015 - 07.2017
- Enhanced technical knowledge through ongoing professional development opportunities such as attending relevant workshops and trainings.
- Minimized errors during installations by meticulously following established guidelines for assembling, wiring, and calibrating equipment.
- Reduced equipment downtime by conducting regular preventative maintenance and identifying potential issues before they escalated.
- Demonstrated adaptability and flexibility under pressure by quickly adjusting to changes in project scope, timeline, or client requirements.
- Identified major problems with system and notified supervisor before ordering replacement parts.
- Supported team efficiency by maintaining accurate records of work completed, parts used, and time spent on each task.
- Developed strong relationships with clients through clear communication, professionalism, and consistent delivery of high-quality results.
- Attended training offered by company to keep updated on new methods and improve skills.
- Exceeded project deadlines consistently with effective time management skills while juggling multiple assignments simultaneously.
- Diagnosed and repaired problems with electrical and mechanical systems.
Machine Operator
Spectrum Brands
06.2014 - 02.2016
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Increased production efficiency by meticulously calibrating machinery before each shift.
Education
Bachelor - Civil Engineering
University of Arkansas At Pine Bluff
Pine Bluff, ARSkills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Troubleshooting
- Engine repair
- Preventive Maintenance
- Brake systems
- Heavy equipment repair
- Mechanical systems
- Tire services
- Diagnostics
- Auto and engine repair
- Belt and hose replacements
- Gasket and seal replacements
- Workplace safety
- Fluid exchanges
- Automotive diagnostics
- Fuel systems
- Vehicle test drives
- Vehicle inspections
- Suspension systems
- Documentation and reporting
- Customer service
- Inventory management
- Work order management
- Safety management
- Electrical systems
- Exhaust systems
- Power steering repair
- Wheel alignment
- OSHA
- Fleet management
- Air conditioning systems
- Heating systems
- Road-worthiness evaluations
- Cooling systems
Timeline
Mechanic
MARTA
10.2021 - Current
Automotive Store Manager
Pepboys Parts And Auto
01.2018 - 08.2021
Technician Apprentice
Autotire
01.2015 - 07.2017
Machine Operator
Spectrum Brands
06.2014 - 02.2016
Bachelor - Civil Engineering
University of Arkansas At Pine Bluff
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