Montoya Conner
Summary
Accomplished Association Manager skilled in seamlessly integrating real estate expertise with property management. Proven track record in optimizing client satisfaction and property operations through strategic negotiation, project oversight, and meticulous record-keeping. Strong background in resident relations and collaborative teamwork. Ready to leverage extensive experience to drive success in association management.
Overview
7
7
years of professional experience
Work History
Association Community Manager
IMC Management
08.2023 - Current
- Understand and carry out the terms and conditions of the Management Contract
- Prepare for, attend, present Managers Reports and Financial Reports, and summarize in notes and minutes all Board d of Directors meetings
- Regularly interface with internal customers, external vendors, and clients
- Implement and uphold standard operating procedures consistent with organizational culture
- Create action items and ensure timely follow-through to completion
- Serve as the primary point of contact for Board members
- Attend regular and special Board meetings for assigned properties, typically held monthly in the evening hours
- Attend annual and budget meetings
- Conduct regular site visits to assigned associations.
Real Estate Agent
Jane Byrd Properties International, LLC.
06.2023 - Current
- Conduct property showings, open houses, and client meetings to deliver tailored experiences
- Develop captivating marketing materials and enhance listings for online platforms
- Skillfully navigate intricate real estate contracts, ensuring strict compliance with legal regulations
- Manage administrative tasks with precision, including document preparation, filing, and data entry
- Leverage advanced technology for immersive virtual presentations and tours
- Employ real estate software, CRM systems, and online listing platforms for streamlined processes and lead tracking.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Strategic Sourcing Specialist
Robert Half
08.2021 - 04.2023
- Proactively sourced and evaluated candidates through diverse channels, showcasing exceptional outreach skills
- Conducted comprehensive candidate interviews for alignment with requirements and company culture
- Facilitated seamless onboarding, ensuring smooth transitions for new hires
- Provided Salesforce training to enhance talent sourcing team effectiveness
- Elevated hiring strategies, yielding a 60% rise in direct hires and 45% ROI
- Constructed an 80-resource knowledge base, improving onboarding efficiency by 40%.
Technical Recruiter
Randstad Sourceright (Contract)
03.2022 - 11.2022
- Maintained high-volume candidate pipelines through strategic outreach
- Achieved a notable 90% acceptance rate for full-time hires, showcasing adept negotiation
- Created compelling recruitment ads, strategically placing them for optimal reach
- Collaborated closely with hiring managers, offering insights on candidate pools and progress
- Demonstrated expertise in salary negotiation, contributing to significant cost savings.
- Wrote and posted technical job descriptions
Insurance Verification Specialist
Infinity Health Care Management
08.2019 - 08.2021
- Skillfully verified insurance information, ensuring precision
- Achieved first-call resolution for customer inquiries, exhibiting strong communication skills
- Obtained referrals for patients when they are not covered
- Managed administrative duties efficiently, from typing to filing
- Effectively handled high call volumes from patients, showcasing strong communication
- Proficiently managed contract exceptions for precise reimbursement.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Financial Clearance Associate
Amita Hospital
09.2018 - 08.2019
- Provided financial counseling to patients, including reviewing cost estimates, and assisting with calculating expected patient liability
- Conducted discussions regarding payment requirements, collection of financial amounts dues, and provided information regarding available payment plan options and patient financial assistance opportunities
- Obtained and documented verification of patient eligibility (and applicable effective dates) using institutional and/or payer systems, including real-time web portals and tools, within specified timeframes
- Collaborated with Patient Access to document updated and/or corrected insurance information in accordance with department policies and procedures.
- Managed customer relations through communication and helpful interactions.
Sales and Assistant Property Manager
Dominium Management
08.2016 - 08.2018
- Supported Property Manager in overseeing project lifecycles, including payment processing
- Ensured meticulous documentation, optimizing internal and external claims systems, reducing save/load time by 20%
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Supervised timely completion of 100% of work ordered tasks and purchase orders
- Enforced 75% of resident move-out protocols, adhering to state law and company standards
- Maintained impeccable account records and transactions in OneSite, encompassing NSF's, rent allowances, and more
- Directed a multi-stage pipeline, continuously following up and engaging prospects
- Closed quick, small wins while adeptly managing longer, complex sales cycles
- Developed and optimized self-service experiences for teams, enhancing operational efficiency
- Collaborated with cross-functional partners for market intelligence and supplementary information
- Provided exceptional customer service to prospects, delivering a best-in-class experience
Education
General Studies -
Proviso East High School
Real Estate License -
Champion School of Real Estate
Houston, TXSkills
- Property Sales
- Contract Management
- Market Analysis
- Cross-Functional Collaboration
- Property Management
- Recruiting
- Project Planning
- Contract Negotiation
- Human Resources
- Office Administration
- HR Policies
- Interviewing
- Applicant Tracking Systems
- Sales
- Type 40WPM
- Proficient using CRM systems
- Excellent time management skills
- Conflict Management
- Data analytics
- Yardi Epic Cerner
- Daily Operations Management
- Property Tours and Inspections
- Operations Management
- Financial Budgeting and Reporting
- Leasing and Sales
- MS Office Suite
Timeline
Association Community Manager
IMC Management
08.2023 - Current
Real Estate Agent
Jane Byrd Properties International, LLC.
06.2023 - Current
Technical Recruiter
Randstad Sourceright (Contract)
03.2022 - 11.2022
Strategic Sourcing Specialist
Robert Half
08.2021 - 04.2023
Insurance Verification Specialist
Infinity Health Care Management
08.2019 - 08.2021
Financial Clearance Associate
Amita Hospital
09.2018 - 08.2019
Sales and Assistant Property Manager
Dominium Management
08.2016 - 08.2018
General Studies -
Proviso East High School
Real Estate License -
Champion School of Real Estate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Credentials Licenses
- Licensed Real Estate Sales Agent-Texas
- HIPAA Awareness Certification
- Leasing License
Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
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