Montoya Hill, SHRM-CP
Tacoma,WA
Summary
HR professional with a focus on building trust and fostering genuine relationships to drive organizational success. Utilizes HR expertise to provide strategic guidance to senior leadership, ensuring labor law compliance, effective employee relations management, performance management, and accommodations under ADA. Passionate about infusing creativity and positivity into the workplace as the Director of Fun, committed to creating an engaging environment where teams flourish and individuals thrive!
Overview
8
8
years of professional experience
Work History
Human Resources Director
Valley Cities Behavioral Health
10.2023 - Current
- Led and directed comprehensive human resource initiatives encompassing talent management, employee relations, workforce engagement, and development, aligning these efforts with organizational objectives and business outcomes. Achieved a 15% increase in employee engagement scores.
- Implemented Paycor HRIS system, transitioning the organization from a paper-based HR system to a comprehensive digital platform, streamlining processes and enhancing efficiency across all HR functions.
- Partnered with executive leadership to proactively diagnose current and anticipate future people-related business needs, translating them into actionable plans that drive sustainable growth and success.
- Collaborated closely with key stakeholders across departments to provide strategic counsel and guidance on all aspects of human resources, ensuring alignment with organizational goals and objectives. Conducted quarterly stakeholder satisfaction surveys, consistently achieving an 85% satisfaction rating.
- Offered expert support to managers on sensitive employee relations matters, including performance management, employee engagement, and conflict resolution, ensuring alignment with organizational values and goals.
- Provide guidance and interpretation on federal and state regulations such as FMLA, ADA, HIPAA, and other leaves of absence, ensuring compliance and mitigating risk.
- Engaged in key business initiatives to design and implement organizational development strategies aimed at enhancing business performance, facilitating change management efforts, and fostered a culture of continuous improvement.
- Oversaw communication efforts to ensure effective dissemination of information and promote employee engagement and alignment with organizational objectives.
- Continuously ensured adherence to company policies, processes, and practices, while staying abreast of federal, state, and local employment practices and labor laws to maintain compliance and mitigate risk. Achieved a 100% compliance rate in HR policy audits during CVN audit.
- Utilized KPI analytics to identify trends, make data-driven decisions, and measure effectiveness of HR programs and initiatives, driving continuous improvement and innovation.
- Continuously collaborated with stakeholders to develop and manage HR budget, ensuring efficient allocation of resources to support HR initiatives and priorities.
- Managed budget confinements closely and effectively, identifying cost-saving opportunities and optimizing resource allocation to support HR priorities and initiatives.
- Leveraged VC's Relias training platform to ensure continuous education and compliance with Federal, state, King County WAC, and The Joint Commission guidelines.
- Developed and implemented tailored training programs to keep employees informed about regulatory updates and requirements, ensuring organization-wide compliance with industry standards and regulations.
- Integrated robust compensation strategy informed by market trends and equity considerations, ensuring alignment with organizational goals and fair treatment of employees.
- Administration of employee benefits and collaborate with brokers to tailored comprehensive benefit program that met unique needs of the organization while ensuring cost-effectiveness and employee satisfaction.
- Overseeing implementation of wellness programs to promote employee health, leading to lower absenteeism rates and increased productivity. Reduced absenteeism by 15% through implementation of onsite wellness programs and initiatives.
Talent Acquisition Manager
Goodwill Of The Olympics And Rainier Region
02.2022 - 10.2023
- Developed sustainable Talent Methodology incorporating Best-in-Class principles and core competency frameworks for organizational growth
- Led hiring plans for key corporate-level positions, acquiring top-tier talent
- Implemented and integrated new ATS technology, optimizing recruitment processes
- Designed ATS configurations based on data analysis and workflows, leveraging technical expertise
- Executed comprehensive social media marketing strategy to enhance hiring efforts
- Analyzed attrition and hiring trends, aligning with people forecast needs
- Established hiring and screening excellence standards, improving candidate selection outcomes
- Adopted innovative hiring strategies to address talent demands and bridge gaps
- Enhanced TA policies and processes aligned with business objectives and legal requirements
- Led presentations on effective hiring principles for managers and executives
- Collaborated cross-functionally to drive organizational mission forward
- Established internship program for talent pipeline development
- Advised business leaders on market trends and competitive analysis for customized hiring approaches
- Managed recruiting budget, optimizing resource allocation for top talent acquisition
- Analyzed and interpreted TA reporting, supporting data-driven decision-making
- Maintained up-to-date knowledge of industry trends and ensured compliance with employment laws and regulations
HR Manager
Jansen Inc
10.2020 - 02.2022
- Conducted thorough investigations into various employee relations concerns, such as harassment, discrimination, retaliation, and policy violations
- Provided employees with comprehensive tools for navigating HR processes, including complaints, leaves, accommodations, and performance management
- Maintained regular communication with stakeholders, delivering timely, well-documented investigation reports
- Collaborated with Legal and leadership teams for prompt resolution of workplace concerns, offering guidance and counseling
- Offered consistent coaching and expertise in behavior modification, conflict resolution, and disciplinary matters
- Supported supervisors in addressing poor performance, including the creation of Performance Improvement Plans (PIPs)
- Collaborated on leaves of absence and return-to-work processes
- Contributed to the development and updating of HR policies related to employee relations, conducting compliance training
- Assisted in researching and developing responses for litigation or EEOC charges
- Fostered strong relationships with leadership for a consistent, fair, and respectful employee relations experience
- Proactively reviewed policies, advocating for equitable outcomes and recommending changes as needed
- Demonstrated the ability to navigate ambiguous situations, influencing sound business decisions with insights into client motivations and business pain points
Office Manager & HR Lead
Witekio Corporation
01.2018 - 10.2020
- Supported end-to-end HR processes: recruitment, onboarding, records management, performance evaluation, and offboarding.
- Facilitated effective communication channels for prompt resolution of employee concerns and disputes.
- Managed health insurance enrollments and benefits administration, specializing in Kaiser plans.
- Assisted with HSA and 401(k) enrollments, ensuring smooth program management.
- Administered leaves (e.g., PTO, FMLA) with HRIS compliance and accurate data entry.
- Drafted and distributed office policy updates, ensuring alignment and workforce awareness.
- Implemented comprehensive new hire orientation programs for seamless transitions.
- Participated in employee disciplinary meetings, terminations, and investigations.
- Ensured strict compliance with federal, state, and local employment laws.
- Managed vendors, procurement, and property management for issue resolution.
- Developed and maintained efficient administrative procedures and SOPs.
- Actively engaged in company events to foster positive culture and employee engagement.
- Managed front lobby activities for a professional and friendly first impression.
- Oversaw mail and delivery operations, ensuring accurate and timely distribution.
- Monitored office supplies, staff pantry, and conducted data entry tasks for accurate records.
- Managed financial transactions, including invoice verification, reconciliation, and payment processing.
- Handled payroll processes to ensure accurate and timely payments.
- Assisted with tax filings and collaborated with external accountants or auditors as needed.
- Managed invoicing, accounts receivable, accounts payable, and credit card payments.
- Maintained vendor information and ensured compliance with tax requirements.
- Assisted with year-end 1099 processing and preparation of tax packages.
Accountant/HR Admin
The Law Offices Of Steven D. Weier
01.2017 - 01.2018
- Full cycle accounting.
- Updated HR database with new employee information, changes in benefits, and other details.
- Prepared new hire letters, employee contracts, and corporate policies.
- Oversaw hiring, staffing, and labor law compliance.
- Answered employee inquiries regarding health benefits and 401k options.
Accounts Payable Lead
Sunrise Identity
09.2016 - 11.2017
- Full cycle accounts payable.
- Maintained good working relationships with vendors and resolved disputes.
- Prepared vendor invoices and processed incoming payments.
Education
Associate of Applied Science - Business & Accounting
Seattle Central College
Seattle, WA2019
Human Resources Management -
University of Washington
Seattle, WA03.2020
Certificate - SHRM-CP
Society of Human Resources Management
Seattle, WA07.2023
Timeline
Human Resources Director
Valley Cities Behavioral Health
10.2023 - Current
Talent Acquisition Manager
Goodwill Of The Olympics And Rainier Region
02.2022 - 10.2023
HR Manager
Jansen Inc
10.2020 - 02.2022
Office Manager & HR Lead
Witekio Corporation
01.2018 - 10.2020
Accountant/HR Admin
The Law Offices Of Steven D. Weier
01.2017 - 01.2018
Accounts Payable Lead
Sunrise Identity
09.2016 - 11.2017
Associate of Applied Science - Business & Accounting
Seattle Central College
Human Resources Management -
University of Washington
Certificate - SHRM-CP
Society of Human Resources Management
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