Open To Work
Montre' Williams RN CCM
Registered Nurse
Humble,TX
Work Preference
Summary
Master’s-prepared nurse specializing in Nursing Education, seeking an opportunity to educate nursing students and patients. Experienced case manager with over 20 years of expertise in workers’ compensation, inpatient care, home health, and ambulatory care settings. Proven leader with strong organizational, communication, and collaboration skills. Recognized for reliability, effective conflict resolution, and improving patient outcomes and satisfaction.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Clinical Nurse Case Manager
Harris Health Systems
Houston , TX
05.2016 - Current
- Lead interdisciplinary case management processes including assessment, planning, coordination, and evaluation of care
- Advocate for patients and families by coordinating services and resources to achieve cost-effective, quality outcomes
- Participate in quality improvement initiatives and promote a patient-centered care environment
- Develop and update individualized care plans in collaboration with healthcare teams
Nurse Case Manager
Kingwood Hospital
Kingwood , TX
06.2013 - 05.2016
- Educated patients and caregivers on treatment plans, healthcare processes, and discharge instructions
- Coordinated care among physicians, social workers, therapists, and staff to ensure continuity of care
- Conducted utilization review and discharge planning
- Served as Orientation Speaker and contributed to Transitional Pilot Program
Director of Nurses
Healing Hearts Home Health Agency
Humble , TX
03.2003 - 06.2013
- Supervised RNs, LVNs, and CNAs to ensure high-quality patient care
- Led staff training and education to maintain licensure and evidence-based practices
- Managed OASIS documentation and ensured CMS compliance
- Developed and implemented patient care programs using a case management model
- Collaborated with physicians and interdisciplinary teams to improve patient outcomes
Staff Nurse
Houston Northwest Medical Center
Houston, TX
06.2002 - 07.2004
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
Customer Service Representative
Blue Cross Blue Shield Of Texas
Austin , TX
11.1997 - 12.1998
- Provided customer service to members and providers
- Processed predeterminations and appeals
- Adjusted and process of claims for payment according to provider contracts
Case Manager
Optimum Case Management Services
Houston , TX
02.1996 - 05.1997
- Medical Management of several cases to ensure that patients receive benefits and cost-effective are to facilitate patients rehabilitation from injury.
- Coordinate doctors appointments, physical therapy and other services as needed.
Education
Master of Science - Nursing Education
University of Phoenix
Tempe, AZ06-2022
Associate of Applied Science - Nursing
North Harris Community College
Houston, TX06-2002
Bachelor of Science - Health
Sam Houston State University
Huntsville, TX08-1995
Skills
- Proficient in motivational interviewing
- Care coordination
- Care Plan Development & Evaluation
- Staff education and training
- Online & Virtual Instruction (Zoom, Microsoft Teams, WEBex)
- Presentation & Public Speaking
- Service-Oriented
- Complex care coordination
- Conflict Resolution
- Critical Thinking
- MS Word, MS PowerPoint, MS Outlook
- Verbal and Written Communication
- Staff Development
Accomplishments
Nomination for Daisy Award 2019
Harris Health Hero Award 2018
Certification
Certified Case Manager
Timeline
Clinical Nurse Case Manager
Harris Health Systems
05.2016 - Current
Nurse Case Manager
Kingwood Hospital
06.2013 - 05.2016
Director of Nurses
Healing Hearts Home Health Agency
03.2003 - 06.2013
Staff Nurse
Houston Northwest Medical Center
06.2002 - 07.2004
Customer Service Representative
Blue Cross Blue Shield Of Texas
11.1997 - 12.1998
Case Manager
Optimum Case Management Services
02.1996 - 05.1997
Master of Science - Nursing Education
University of Phoenix
Associate of Applied Science - Nursing
North Harris Community College
Bachelor of Science - Health
Sam Houston State University