Summary
Overview
Work History
Education
Skills
Timeline
Generic

Montreit Wright

Spring Lake,NC

Summary

Versatile and results-driven professional with a proven track record at Concentrix, adept in analytical thinking and critical thinking. Excelled in enhancing care coordination and patient support, while demonstrating exceptional time management and written communication skills. Achieved significant improvements in project management and customer satisfaction through innovative problem-solving and effective team collaboration.

Overview

14
14
years of professional experience

Work History

Advisor 2

Concentrix
11.2023 - 11.2024
  • Helped members navigate enrollment process and choose appropriate options.
  • Facilitated communication between diverse healthcare teams, enhancing coordination of care for complex cases.
  • Provided compassionate support to patients facing difficult diagnoses or treatment options, alleviating concerns and improving mental wellbeing.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Money Center Associate

Walmart
05.2016 - 06.2017
  • Loaded customer credit cards and signed up new customers for card programs.
  • Handled wire transfers accurately, ensuring timely completion of both domestic and international transactions.
  • Investigated financial inconsistencies to solve discrepancies and reported to manager.
  • Processed refunds and exchanges in accordance with company policy.
  • Utilized strong communication skills to relay complex financial concepts clearly to customers without specialized knowledge or experience in finance matters.

Office Manager

Restoration Home Health Services
06.2012 - 04.2014
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Teacher Leader

KinderCare Learning Centers
04.2011 - 06.2012
    • Increased student engagement by incorporating hands-on activities and group projects into lesson plans.
    • Assessed student progress regularly through formative and summative assessments, using data to inform instruction and provide targeted interventions as needed.
    • Collaborated with colleagues to develop cross-curricular lessons, maximizing student understanding of interconnected concepts.
    • Led professional development workshops for fellow educators focused on innovative teaching techniques aimed at increasing student engagement levels during lessons.
    • Participated in professional development opportunities, staying current with best practices in education and continuously improving teaching methods.
    • Mentored new teachers, providing guidance on effective instructional strategies and classroom management techniques.

Education

High School Diploma -

Fayetteville Technical Community College
Fayetteville, NC
06-2001

Skills

Analytical thinking

  • Time management
  • Critical thinking
  • Written communication

Timeline

Advisor 2

Concentrix
11.2023 - 11.2024

Money Center Associate

Walmart
05.2016 - 06.2017

Office Manager

Restoration Home Health Services
06.2012 - 04.2014

Teacher Leader

KinderCare Learning Centers
04.2011 - 06.2012

High School Diploma -

Fayetteville Technical Community College

Similar Profiles

CREATE PROFILE
Montreit Wright