Montrell Arrington
Yonkers,New York
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
15
15
years of professional experience
Work History
Store Manager/ Eastern Region Innovation Leader
Adidas Inc
Deer Park, NY
10.2018 - Current
- In conjunction with Omni RBO partners, crafted regular financial strategies aimed at achieving fulfillment targets throughout the year, quarter and month across 20 stores.
- Increased responsiveness and efficiency in finding solutions for the fleet by timely communicating any valuable learnings or opportunities regarding our Omni/ operating systems to RBO partners.
- Led the narration of fleet operations manual during the implementation of regional trainings for Operations and Omni departments.
- Facilitated the sharing of weekly recaps with actionable plans to promote an environment of growth in knowledge, partnership, and support across the fleet.
- Utilizing consumer feedback from our digital platforms to enhance in store pick up purchases
- Analyzed weekly in-store pick up sales reports to determine optimal product allocation, resulting in an improved consumer shopping experience.
- Supported district managers by regularly visiting stores, prioritizing specific locations for improvement.
- Assisted in the implementation of a new in-store operating system across all locations. Led the pilot for various Operating/Omni initiatives, providing support to stores through on-site visits and Microsoft Teams meetings. Supported store employees in adopting the same systems as their location.
- Actively recruited talent utilizing social platforms such as Glassdoor and LinkedIn to assist store managers within the region with hiring.
- Assisted in the opening of new fleet locations, ensuring effective training of new leaders/associates on company expectations for successful location management.
- Conducted engaging global visits with RBO/ senior leadership, demonstrating the effective incorporation of digital devices in-store and its contribution to enhancing consumer satisfaction.
- Collaborated on the creation and modernization of various operation/ customer service-facing apps, resulting in improved productivity across companywide retail operations.
- Organized promotional events to increase product awareness.
- Developed and implemented for the east region an hourly business tracker to effectively assign tasks and monitor daily business metrics.
Assistant General Manager
Modell Sporting Goods
White Plains, NY
07.2017 - 10.2018
- Experience is available upon request.
Store Co Manager
Guess, Inc
Yonkers, NY
08.2016 - 07.2017
- Experience available upon request.
Merchandise Coordinator
Winston Retail
New York, NY
05.2015 - 07.2016
- Experience available upon request.
Overnight Operations Coach
NIKE
, NY
08.2009 - 09.2014
- Experience available upon request.
Education
High School Diploma -
Gorton High School
Skills
- Omni
- Systems and software programs
- Promotional planning
- Talent Recruitment
- Outstanding communication skills
- Employee scheduling
- Sales expertise
- Training
- New-Hire Training
- Staff Management
- Team Development
- Operations Management
Accomplishments
- Completed 3 new store openings, a offsite remodel and a stockroom remodel for the 2 out of 3 regions within NAM.
- Eastern region Omni champion, which has lead the company in metrics for throughout FY24.
- Nike Georgetown product presentation store opening team.
- Coordinated online fulfillment release of a highly anticipated product. 750 orders were processed within a 5 hour window at a 99% completion rate.
- Participated in the 2010 world basketball festival in NYC as part of a Nike retail team.
- completed the 2013 Staten Island marathon.
Timeline
Store Manager/ Eastern Region Innovation Leader
Adidas Inc
10.2018 - Current
Assistant General Manager
Modell Sporting Goods
07.2017 - 10.2018
Store Co Manager
Guess, Inc
08.2016 - 07.2017
Merchandise Coordinator
Winston Retail
05.2015 - 07.2016
Overnight Operations Coach
NIKE
08.2009 - 09.2014
High School Diploma -
Gorton High School