Montrell Walker
Lehigh Acres,FL
Summary
Dedicated culinary professional with over three years of experience as a cook, complemented by expertise in meat stocking and direct care. Skilled in meal preparation, inventory management, and food safety compliance, offering a solid foundation in kitchen operations and customer service. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cook
State of Florida
Orlando, USA
08.2021 - 12.2024
- Efficiently prepare high-quality meals for state facility staff and visitors, adhering strictly to health and safety standards.
- Develop and follow recipes and menus, adjusting for special dietary needs and preferences as required.
- Manage kitchen inventory and procure supplies, ensuring the availability of necessary ingredients and tools.
- Maintain cleanliness and organization of the kitchen, implementing sanitation standards to meet state health regulations.
Direct Care Staff
All Things Are Possible
Orlando, USA
12.2017 - 07.2021
- Supported individuals with daily living activities, fostering an environment of respect and care.
- Administered medication and documented care, adhering to guidelines and ensuring the well-being of clients.
- Collaborated with healthcare professionals to implement care plans effectively.
- Engaged clients in activities that promoted physical and emotional wellbeing.
Meat Stocker
Walmart
Orlando, USA
09.2017 - 01.2019
- Managed meat department inventory, ensuring products were properly stocked, rotated, and maintained according to company guidelines.
- Assisted in ordering and receiving meat shipments, checking quality and accuracy of deliveries against purchase orders.
- Applied knowledge of safety and sanitation practices to ensure a clean and safe environment for food handling.
- Provided customer service by answering questions, providing recommendations, and ensuring satisfaction with product selections.
Technical Support/Customer Service
Alorica
Fort Myers, FL
03.2012 - 10.2016
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
Education
Hobe Sound Bible College
Hobe Sound, Florida12.2024
High School Diploma -
Riverdale High School
Ft Myers, Florida12.2008
Skills
- Food Preparation and Safety
- Customer service
- Customer Service
- Sanitation and Cleaning
- Inventory Management
- Team Collaboration
- Dietary and Nutritional Knowledge
References
Provided upon request
Certification
- Osha certified
Timeline
Cook
State of Florida
08.2021 - 12.2024
Direct Care Staff
All Things Are Possible
12.2017 - 07.2021
Meat Stocker
Walmart
09.2017 - 01.2019
Technical Support/Customer Service
Alorica
03.2012 - 10.2016
Hobe Sound Bible College
High School Diploma -
Riverdale High School
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