Montse Salazar

~Conducted thorough refraction evaluations for patients utilizing automatic phoropters.

~Developed proficiency in real-time coding and scribing to support clinical operations.

~Obtained paraoptometric technician certification to enhance professional qualifications and support optometric practices.

~Managed patient records and ensured compliance with privacy regulations.

~Conducted preliminary and specialized testing for patients, ensuring accuracy and reliability.

~Educated patients on eye care procedures and optical products.

~Provided translation of appointment details from preliminary testing, refraction, doctor consultations and optical specs and quotes.

~Collaborated with team members to enhance patient flow, minimizing wait times and optimizing scheduling practices.

~ Assisted in fitting and adjusting eyeglasses for optimal comfort and vision quality.

~Maintained accurate inventory of eyewear products and supplies to ensure availability.

~Repaired broken glasses and lenses to restore functionality

~Facilitated collaboration with insurance providers to ensure accurate quoting and effective sales of glasses and lenses

~Managed filling of warranty request for lenses and frames to uphold product quality standards.

~Analyzed prescription issues and produced trial frames to ensure accurate fitting for clients.

~ Managed multiple tables efficiently during peak hours, enhancing overall dining experience.

~ Collaborated with kitchen staff to ensure timely order delivery and food quality standards.

~ Trained new employees on menu knowledge and service protocols, improving team performance.

~ Resolved customer complaints effectively, maintaining positive dining atmosphere and reputation.

~ Cultivated strong relationships with regular customers to enhance client loyalty.

~ Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

~ Remained calm and poised when dealing with difficult customers or during busy shifts.

~ Operated cash registers and credit card machines to efficiently process customer transactions.

~ Supervised shift operations as lead to ensure accurate task completion and adherence to protocols.

~ Managed recall outreach efforts through direct text and phone call communications to previous clients, promoting competitive pricing options.

~ Collaborated with team members to achieve monthly sales targets and improve overall performance.

~ Processes cash, card handling, money orders, and daily bank deposit to maintain financial accounting.

~ Developed strong relationships with clients, ensuring trust and loyalty for long-term business engagements.

~ Organized and maintained accurate client records, ensuring quick access to essential information for enhanced efficiency in sales and service delivery.

~ Provided precise insurance quotes for home, car, and life policies to enhance client satisfaction.