Montserrat Diaz Alcantar
Bakersfield,CA
Summary
Experienced Front Service Clerk with a friendly and prompt demeanor. Adept at utilizing phone, computer, and office equipment. Strong multitasking abilities, effective communication, and exceptional interpersonal skills. Possesses mathematical proficiency and finesse in managing front office operations.
Overview
4
4
years of professional experience
Work History
Customer Service Booth Clerk
Vallarta Supermarkets
05.2024 - Current
- Count cashier tills to ensure they are even and declare them for accounting.
- Answer incoming phone calls and transfer them to the designated department.
- Follow transaction and money handling procedures as per company policy.
- Processed Check Cashing, Lotto, Money Gram, Money Orders, and Postage Stamp transactions, processed utility bills transaction and updated relevant records.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Cashier
Vallarta Supermarkets
10.2021 - Current
- Helped customers complete purchases, locate items, and bag items.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
Education
GED -
Mira Monte High School
Bakersfield, CA12.2019
Skills
- 10-key typing
- Computer skills
- Typing
- Customer service
- Clerical experience
- Phone etiquette
- Word processing
- Cashiering
- Data entry
- Fluent in English & Spanish
- Microsoft Excel
- Customer engagement
- Microsoft Office
- Administrative skills
- Computer operation
- POS system operation
- Transaction accuracy
- Cash handling
- File management
Languages
Spanish
English
Native or Bilingual
Timeline
Customer Service Booth Clerk
Vallarta Supermarkets
05.2024 - Current
Cashier
Vallarta Supermarkets
10.2021 - Current
GED -
Mira Monte High School
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