Montserrat Espinosa Mendoza
Oxnard,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Motivated to help the people in the community and motivate them to become the best part of themselves. Punctuality is extremely important as well as working hard in order to be well prepared for the benefit of the people in the community. Speak English and Spanish which can be helpful to provide the best assistance to the people in the community. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Intern
Miranda Envios
02.2020 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Collected, arranged, and input information into database system.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided project progress updates and proposed solutions to issues.
Intern
Ventura County Behavioral Health
08.2023 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
- Interacted with clients via phone, email, or person to provide information.
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Managed caseloads effectively, prioritizing urgent cases and ensuring timely follow-ups.
- Addressed clients' psychosocial needs by referring them to appropriate resources and services.
- Facilitated group therapy sessions, fostering a supportive environment for clients to share experiences and coping strategies.
- Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
- Collaborated with community organizations to enhance available mental health resources for clients in need.
- Assisted clients in crisis situations by providing immediate support and coordinating necessary services.
- Educated families about mental health conditions, helping them understand their loved one's needs and supporting them throughout the treatment process.
- Advocated on behalf of clients to ensure they received necessary accommodations at work or school settings to facilitate success despite challenges faced due to mental health issues.
- Conducted home visits when necessary, assessing living environments for safety concerns or potential triggers that could negatively impact a client's mental well-being.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
Education
Bachelor of Arts - Psychology
California State University - Channel Islands
Camarillo, CA12.2023
High School Diploma -
Channel Islands High School
Oxnard, CA06.2020
Skills
- Digital Communications
- Collaboration
- Telephone Etiquette
- Customer Service
- Problem solving
- Client Relationships
- Public Speaking
- Computer Skills
- Punctuality and Work Ethic
- Punctuality and Reliability
- Self-Motivated
- Attention to Detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Intern
Ventura County Behavioral Health
08.2023 - 12.2023
Intern
Miranda Envios
02.2020 - Current
Bachelor of Arts - Psychology
California State University - Channel Islands
High School Diploma -
Channel Islands High School
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