Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Additional Information - Software Experience
Languages
References
Certification
Languages
Timeline
Generic

MONTSERRAT LEAL

Watsonville,CA

Summary

To obtain a challenging, highly motivated and demanding position that will further enhance my knowledge and management skills, and where I can add value to the system and grow with the organization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Dispatch Clerk

Earthbound Farms
San Juan Bautista, CA
11.2015 - 01.2019
  • Reporting directly to the Supervisor, responsible for directing, coordinating, and executing the activities of inbound trucks in a courteous and professional manner
  • Focused on supporting customers, internal departments, and truck drivers
  • Process check-in forms, ensuring information matches data in SAP Document truck check-in and check-out times
  • Successfully kept communication in the department by answering phone calls, and emails
  • Assist sales with Phytosanitary documents, and sample orders

Sales Manager

RDJ INC
San Jose, CA
03.2014 - 11.2015
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends
  • Kept abreast of latest trends and recommended enhancements to enhance company product offerings
  • Researched and capitalized on emerging opportunities to build business and expand customer base
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues
  • Boosted team morale and overall sales volume by creating employee incentive sales contests
  • Addressed customer complaints to drive satisfaction and adjusted operational strategies to reduce issues.

Crew Leader

Taylor Farms
San Juan Bautista, CA
12.2019 - 01.2021
  • Settled issues among crew members by addressing problems immediately and mediating disagreements.
  • Trained new hires on job duties, safety protocols, and company policies.
  • Mentored newly hired crew members to prepare each for job roles.
  • Conducted periodic inventories and physical counts of product supplies.

Master Production Scheduler

Taylor Farms
San Juan Bautista, CA
01.2021 - Current
  • Monitored weekly schedules to identify potential conflicts or delays in production processes.
  • Traced missing material and shipments through vendor and customer communications.
  • Reviewed material shortages, stock outages and safety stock levels while working with buyers, material planners, schedulers and manufacturing to meet customer requirements.
  • Distributed work orders to departments.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.

Education

High School Diploma -

Independence

Some College (No Degree) -

West Valley College
Saratoga, CA

Skills

  • Conflict resolution tactics
  • Bilingual (Spanish)
  • Honesty and discretion
  • Results-oriented
  • Microsoft Office expertise
  • High-energy attitude
  • Organized
  • Team player mentality
  • Excellent communication skills
  • Time management ability
  • Energetic self-starter
  • Understanding of Distribution
  • Statistics Skills

Accomplishments

  • Wrote and edited documents to keep staff informed on policies and procedures.
  • Process Improvement
  • Created new departmental procedures manual. Assessed organizational training needs.
  • Named “Associate of the Quarter” for exceeding all customer service goals.
  • Launched aggressive growth plans that helped increase customer base.
  • Competitive Analysis
  • Performed competitive analysis to make recommendations for future company growth.

Activities

  • Speech and Debate Champion
  • Summer Camp Kids Counselor

Additional Information - Software Experience

  • S.A.P
  • Microsoft Excel / Word
  • Docstar - Foodlink - Itrade - Qualtrax
  • Day Force - Kronos - Workday
  • Lean Logistics
  • RQ4 - Quickbooks

Languages

Bilingual (Spanish)

References

  • Hesiquio Garcia Sr, Manager, 831-623-7610
  • Francisco Sandoval, Supervisor, 831-623-7610
  • Samantha Iglesias, Co worker, 408-319-2041

Certification

  • CA property and casualty insurance license
  • Forklift Certified
  • CPR Certified

Languages

Spanish
Professional

Timeline

Master Production Scheduler

Taylor Farms
01.2021 - Current

Crew Leader

Taylor Farms
12.2019 - 01.2021

Dispatch Clerk

Earthbound Farms
11.2015 - 01.2019

Sales Manager

RDJ INC
03.2014 - 11.2015

High School Diploma -

Independence

Some College (No Degree) -

West Valley College

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MONTSERRAT LEAL