Montserrat Navarro
Union City,CA
Summary
I’m a current medical receptionist/ophthalmic technician with direct patient care experience. I also served as nurse assistant volunteer which allowed me to acquire experience in a hospital setting. I’m efficient at communicating with patients, taking their medical history, using ophthalmic/optometric equipment and Spanish translation during exams. I am quick to adapt to different environments, tasks and open to learning any new skills needed.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Receptionist/Ophthalmic Technician
Bell Vision Optometry
San Leandro, CA
07.2025 - Current
- Manage patient scheduling, appointment confirmations and verify patient coverage
- Help patients complete necessary medical forms
- Manage high call volumes, directing calls to appropriate departments
- Operate ophthalmic diagnostic equipment
- Conduct comprehensive patient testing, including autorefraction, intraocular pressure measurements, retinal imaging, dry eye screenings, OCT imagining and visual field testing
Medical Assistant
Mission Valley Eye Medical Center
Fremont, CA
11.2023 - 03.2024
- Measured visual acuity, checked eye pressure, took auto-refractions, obtained patient's medical history, and performed additional tests with ophthalmic equipment
- Translated for Spanish-speaking patients during eye exams and assisted front desk managing appointments and verifying coverage
- Aided ophthalmologist with small procedures such as intravitreal injections and YAG lasers capsulotomy
Optometric Technician/Assistant
Optimus Vision Care
Los Gatos, CA
07.2021 - 06.2023
- Measured visual acuity, checked eye pressure, took auto refractions, acquired patient's medical history, and performing additional tests with back office optometric equipment
- Translated for Spanish-speaking patients during exams, and when I assisted front desk and optician
- Aided front desk with appointments and insurance along with helping patients choose and trying on glasses
- Knowledge in Computerized Lensmeter, Auto refractometer, Auto Tonometer, Corneal & 3D Optical Coherence Topographer, Fundus Camera (Optos), Virtual Visual Field Exams with Heru Headset, Dilation Drops, Ishihara Plates & Randot Stereo Test
Anatomy Teacher Assistant
San Jose State University
San Jose, CA
01.2023 - 05.2023
- Educate students on anatomy with plastic models, preserved organs, and preserved cadavers
Nurse Assistant Volunteer
Washington Hospital
Fremont, CA
10.2018 - 03.2020
- Contributed to maintaining a safe and comfortable environment for patients
- Regularly checked and updated nurses about patient requests
- Aided nurses by obtaining supplies/equipment and restocked supply rooms
Education
Pending Post-Baccalaureate Certifictate -
Cal State East Bay
Hayward, CA12-2024
Bachelor of Science - Biology, Concentration in Systems Physiology & Minor in Chemistry
San Jose State University
San Jose, CA05-2023
Transfer Credit -
Ohlone College
Fremont, CA12-2020
Skills
- Direct patient care
- Fluent in Spanish
- Patient scheduling
- Customer service
- Electronic medical records
- Medical Terminology
- Inventory Control
Certification
BLS Certification (AHA)
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist/Ophthalmic Technician
Bell Vision Optometry
07.2025 - Current
Medical Assistant
Mission Valley Eye Medical Center
11.2023 - 03.2024
Anatomy Teacher Assistant
San Jose State University
01.2023 - 05.2023
Optometric Technician/Assistant
Optimus Vision Care
07.2021 - 06.2023
Nurse Assistant Volunteer
Washington Hospital
10.2018 - 03.2020
Pending Post-Baccalaureate Certifictate -
Cal State East Bay
Bachelor of Science - Biology, Concentration in Systems Physiology & Minor in Chemistry
San Jose State University
Transfer Credit -
Ohlone College