Montserrat Reyes Martinez
Queens
Summary
Dynamic Program Coordinator with a proven track record at NYP/CUIMC, excelling in project management and relationship building. Spearheaded a wellness initiative and enhanced departmental diversity efforts, showcasing strong analytical thinking and problem-solving abilities. Committed to operational streamlining and fostering collaboration across teams to achieve program objectives.
Overview
7
7
years of professional experience
Work History
Program Coordinator
NYP/CUIMC
New York
10.2023 - 10.2025
- Assist in overseeing all aspects of the resident and fellow interview processes, including scheduling, communicating with applicants, and ensuring compliance with credentialing requirements
- Collaborate with Staff Affairs and Human Resources to process ERAS documents, track missing credentials, and ensure licensing compliance
- Administer Medhub software for data management, reporting, and training
- Organize Orientation Day, revise training manuals, and facilitate clearance processes and membership applications
- Organize annual Departmental events for residents and fellows (i.e. Graduation which includes coordinating catering, reservations, gifts, invitations, payments, etc.)
- Handle inquiries, maintain program files, verify training, track evaluations, and manage compliance with residency/fellowship program requirements
- Launched a wellness initiative for our orthopedic residents
- Work closely with Dr. William Levine, Chair of Orthopedic Surgery, on an initiative aimed at diversifying the Orthopedic Surgery Department through partnerships with organizations like the Student National Medical Association (SNMA) and the Latino Medical Student Association (LMSA)
- Support Dr. Marie Russo, Associate Professor of Orthopedic Surgery and former Chair of the Mentoring Committee for the Ruth Jackson Orthopedic Society, in planning and facilitating mentoring events aimed at supporting underrepresented groups in orthopedics, such as women and minorities
- Coordinate and oversee departmental events, such as the Columbia Shoulder Society Biennial Alumni Meeting and the 78th NYOH Biennial
- Responsible for managing and overseeing the registration process for Clinical and Research Short-Term Visitors, ensuring compliance with institutional policies and guidelines
Program Coordinator I
Mount Sinai Hospital
New York
10.2022 - 03.2023
- Administered program procedures and systems and ensured information was disseminated to staff regarding program and Mount Sinai Medical Center’s policies and procedures.
- Monitored and evaluated program effectiveness; demonstrated continuous efforts to improve support operations and systems, to streamline work processes and to increase the effectiveness and efficiency of the program.
- Coordinated and managed the annual residency program recruitment season.
- Maintained liaison with staff in other departments to coordinate program activities and training; to accomplish program objectives; and to ensure cooperative efforts were enhanced and available resources were utilized
Administrative Assistant
Mount Sinai Hospital
New York
07.2021 - 09.2022
- Provided administrative support for all 165 Mount Sinai Hospital’s Internal Medicine Residents including, but not limited to, the following: handling inquiries, sorting correspondence, setting up folders, maintaining residency program files in accordance with records retention schedules, assisting in requests for verification of residency training, and maintaining calendar of applicant appointments and meetings
- Liaised with other departments as necessary for proper functioning of MSH’s Internal Medicine Residency Program
- Drafted vendor contracts and submitted them for approval
- Maintained communication and coordinated payments with vendors (e.g. catering)
- Tracked Resident schedules (i.e., electives, team rotations, etc.)
Legal Assistant
Law Office of Sandy Khine, PC
New York
07.2018 - 10.2020
- Conducted research on asylum applicants' countries of origin to prepare exhibits for hearings and trials, and drafted and proofread legal forms
- Organized documents to file for hearings and trials
- Translated legal documents from Spanish to English or vice versa
- Interpreted and relayed legal information in a clear format for clients
- Answered phone calls and assisted with client intake
- Scheduled meetings and assisted in general office tasks
Education
Bachelor of Business Administration - Operations Management and Analytics
Baruch College – Zicklin School of Business
New York, NY01.2026
Associate of Science - Financial Management
Borough of Manhattan Community College of the City University of New York
New York, NY01.2021
Skills
- Analytical thinking
- Project management
- Operational Streamlining
- Relationship building
- Multitasking expertise
- Problem-solving abilities
- Excellent written and verbal communication skills
Timeline
Program Coordinator
NYP/CUIMC
10.2023 - 10.2025
Program Coordinator I
Mount Sinai Hospital
10.2022 - 03.2023
Administrative Assistant
Mount Sinai Hospital
07.2021 - 09.2022
Legal Assistant
Law Office of Sandy Khine, PC
07.2018 - 10.2020
Bachelor of Business Administration - Operations Management and Analytics
Baruch College – Zicklin School of Business
Associate of Science - Financial Management
Borough of Manhattan Community College of the City University of New York