Bartender/Server
Issac "Monty" Montanez
Santiago’s Bodega
Davie,FL
3
years of professional experience
Originally from New York, I have spent the last eight years in a hospitality/customer service-oriented environment. From cashier to barista and later coffee shop manager, and from dishwasher/barback to full-time serving and bartending at multiple locations. Excellent interpersonal communication skills Fully experienced with POS software such as Toast Multitasking at its finest Customer service skills Extremely organized/structured yet highly adaptable Non-alcoholic drink knowledge, including coffee knowledge Alcoholic drink knowledge, spirits, and wine alike Bartending/Serving/Barista/Culinary Arts Management and supervisory related experience
Work History
Bartender/Server
2 Years 9 Months- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
Shift Lead/Bartender/Server
5 Months- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked effectively in fast-paced environments.
- Served high customer volumes during special events, nights, and weekends.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
Server/Bartender/Food Runner/Barback
1 Year 1 Month- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Opening Manager/Lead Barista/Shift Supervisor
1 Year 4 Months- Maintained open lines of communication between team members, fostering a collaborative work environment conducive to problem solving.
- Mentored new employees through on-the-job training sessions tailored to their individual learning styles.
- Managed inventory efficiently, maintaining optimal stock levels for smooth daily operations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
High School Diploma
- Highschool equivalent education
- Highschool diploma
- Some college education/certification
- Honor Roll [Semester and Year]
Skills
Strong multitasking
Customer Service
Liquor
beer
and wine knowledge
Highly reliable
Clear and effective communication
Outgoing Personality
Patience and Tolerance
Cleanliness and hygiene
Complex Problem-Solving
Menu Memorization
Memory retention
Hospitality service expertise
Personal Information
Title: Bartender/Server/Barista
Timeline
Bartender/Server
Santiago’s Bodega
02.2024 - CurrentRead More
Shift Lead/Bartender/Server
Emmy Squared Pizza
10.2023 - 03.2024Read More
Server/Bartender/Food Runner/Barback
Tap 42
08.2022 - 09.2023Read More
Opening Manager/Lead Barista/Shift Supervisor
Starbucks
04.2021 - 08.2022Read More
John Jay High School
High School Diploma
Read More