Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Issac "Monty" Montanez

Davie,FL

Summary

Originally from New York, I have spent the last eight years in a hospitality/customer service-oriented environment. From cashier to barista and later coffee shop manager, and from dishwasher/barback to full-time serving and bartending at multiple locations. Excellent interpersonal communication skills Fully experienced with POS software such as Toast Multitasking at its finest Customer service skills Extremely organized/structured yet highly adaptable Non-alcoholic drink knowledge, including coffee knowledge Alcoholic drink knowledge, spirits, and wine alike Bartending/Serving/Barista/Culinary Arts Management and supervisory related experience


Overview

3
3
years of professional experience

Work History

Bartender/Server

Santiago’s Bodega
02.2024 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.

Shift Lead/Bartender/Server

Emmy Squared Pizza
10.2023 - 03.2024
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked effectively in fast-paced environments.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed strict recipes and drink measurements to minimize product used.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Server/Bartender/Food Runner/Barback

Tap 42
08.2022 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Opening Manager/Lead Barista/Shift Supervisor

Starbucks
04.2021 - 08.2022
  • Maintained open lines of communication between team members, fostering a collaborative work environment conducive to problem solving.
  • Mentored new employees through on-the-job training sessions tailored to their individual learning styles.
  • Managed inventory efficiently, maintaining optimal stock levels for smooth daily operations.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

High School Diploma -

John Jay High School
Hopewell Junction, NY
06.2019

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Clear and effective communication
  • Outgoing Personality
  • Patience and Tolerance
  • Cleanliness and hygiene
  • Complex Problem-Solving
  • Menu Memorization
  • Memory retention
  • Hospitality service expertise

Personal Information

Title: Bartender/Server/Barista

References

  • Nereyda Linarte, General Manager, FOH, BOH, Santiago’s Bodega, +1 (954) 774-8935
  • Vilsaint Augustin, General Manager, FOH, BOH, Emmy Squared Pizza, +1 (786) 306-9699
  • Julio Lebon, General Manager, FOH, BOH, Emmy Squared Pizza, +1 (305) 343-9709
  • Lee Hunter, District Manager/General Manager, Tap 42, +1 (207) 356-2185
  • Colin Melcher, Bar Manager/General Manager, Tap 42, +1 (240) 545-9497
  • Ryan Kennedy, General Manager, Starbucks, +1 (845) 926-8275
  • Giorgio Demartini, Bartender, The Wilder, Roxanne’s Bar & Kitchen, Nube Rooftop Bar, +1 (561) 402-5632

Timeline

Bartender/Server

Santiago’s Bodega
02.2024 - Current

Shift Lead/Bartender/Server

Emmy Squared Pizza
10.2023 - 03.2024

Server/Bartender/Food Runner/Barback

Tap 42
08.2022 - 09.2023

Opening Manager/Lead Barista/Shift Supervisor

Starbucks
04.2021 - 08.2022

High School Diploma -

John Jay High School

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Issac "Monty" Montanez