Seasoned Quality Engineer/Manager showcasing expertise in ISO 9001 and IATF 16949 standards. Demonstrated success in leading quality improvements, and implementing effective corrective actions. Skilled in internal auditing and fostering team development, significantly enhancing quality processes and documentation.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Quality Engineer
Geiger Automotive
Suwanee, GA
10.2024 - Current
Communication with the customer for all aspects – complaints, PPAP requirements, special requests, etc
PPAP submissions to Tier 1 Automotive customers
Investigated non-conformances using problem solving techniques such as 8D or 5 Why's methodologies.
Communicating any customers’ needs or issues to the factory
Daily floor audits
Monitor customer portal for new complaints
Complete 8D’s in customer portal
Monitor production activities to ensure conformance to established methods and procedures.
Complete quality metrics and data to identify trends and areas for improvement.
Create and update work instructions
Complete weekly 6S audits
Quality Engineer
SKF
Flowery Branch, GA
08.2022 - 10.2024
Created and updated all factory process procedures to meet IATF 16949 and ISO9001 requirements
Member of the factory problem solving team
Responsible for answering customer complaints
PPAP Submissions for both Automotive and Non-Automotive customers
Assist with 5S implementation
Conducted internal audits to ensure compliance with regulatory requirements and company policies and procedures.
Utilized statistical process control techniques to monitor and control manufacturing processes.
Conducted training sessions on quality standards and procedures for new employees and team members.
Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
Supported the quality management system certification process for ISO9001 and IATF 16949 standards
Investigated non-conformances using problem solving techniques such as 8D or 5 Why's methodologies.
Monitored production activities to ensure conformance to established methods and procedures.
Reviewed customer feedback and complaints to identify quality issues and improvement opportunities.
Quality Engineer/Manager
Nile Automotive – formerly GMB Plastics
Cumming, GA
04.2010 - 08.2022
Communication with the customer for all aspects – complaints, PPAP requirements, special requests, etc
Communicating any customers’ needs or issues to the factory
Worked with the Sales/Engineering team for any product ECN’s
Participated in weekly Management meetings to discuss customer issues, RGA’s, ECN’s, KPI’s, etc
Responsible for completing all aspects of the PPAP submissions for both new launches and ECN’s
Programmed the Brown and Sharpe CMM using PCDMIS for PPAP measurements or any measurements requested by the customer
Utilized customer prints and CAD files to complete any required part measurements
Worked with the Quality Director to implement IATF 16949 in 2019
Implemented an internal calibration program
Checked customer portal daily to monitor for any incoming customer complaints
Participated in product development meetings, providing input on quality considerations
Coordinated with external quality auditors during annual audits and assessments
Conducted internal quality audits and assessments to ensure adherence to quality management systems for ISO9001 and IATF16949
Developed comprehensive training programs for employees on quality assurance processes, procedures and standards
Developed and implemented comprehensive quality control procedures to ensure product compliance
Implemented corrective and preventive actions to address non-conformities identified during quality inspections
Maintained traceability records for all products
Conducted training sessions on quality standards and procedures for new employees and team members
Managed the calibration and maintenance of quality testing equipment to ensure accuracy
Oversaw the development of quality control documentation, including test procedures and inspection criteria.
Worked with the Quality Director to implement a Supplier Manual
Created Control Plans, FMEA’s, and Process Flow charts
Utilized statistical process control techniques to monitor and control manufacturing processes.
Lead and participated in multiple new product launches for BMW and Volkswagen (tier 2)
Responsible for all types of measurement studies – Capability, Gage R&R, and Attribute
Designed and fabricated assembly/inspection fixtures that were used in production
Process layouts using Design Cad software
Developed and implemented quality assurance processes to ensure product compliance
Weapons final Test
Meggitt Training Systems
Suwanee, GA
11.2008 - 04.2010
Performed the boresight process on the weapons using the Mitutoyo CMM
Dimensional and visual inspection of incoming components
Final testing of weapons
Quality Manager
Continental Plastics
Alpharetta, GA
04.2004 - 11.2008
Manage and train Quality Inspectors on all 3 shifts
Communication with the customer for all aspects – complaints, PPAP requirements, special requests, etc
Communicating any customers’ needs or issues to the factory
Worked with the Sales/Engineering team for any ECN’s
Participated in weekly Management meetings to discuss Customer Issues, RGA’s, ECN’s, KPI’s, Corrective Actions, etc
Responsible for completing all aspects of the PPAP submissions for both new launches and ECN’s
Document Control Coordinator for all departments
Created work instructions for Quality Inspection methods
Created Control Plans, FMEA’s, and Process Flow charts
Completed dimensional layouts for PPAP using the FARO Arm
Utilized customer prints and CAD files to complete any required part measurements
Checked customer portal daily to monitor for any incoming customer complaints
Implemented production quality checks to meet customer requirements
Trained Quality Inspectors on the methods and requirements needed to meet customer requirements
Created work instructions for Quality Inspection methods
Created Control Plans, FMEA’s, and Process Flow charts
Responsible for all measurement studies – Capability, Gage R&R, and attribute
Assist with 5S implementation
Process layouts using Design Cad software
Quality Control and Calibration Technician
Impulse Manufacturing
Dawsonville, GA
10.2003 - 04.2004
First piece inspection of welded assemblies
Calibration and repair of test and measurement equipment
Quality Manager
Instrument Calibration Services
Norcross, GA
10.2001 - 10.2003
Create and maintain Quality documents
Write calibration procedures
Calibration and repair of test and measurement equipment
Calibration Technician
Technical Maintenance Inc.
Norcross, GA
08.1999 - 10.2001
Calibration and repair of test and measurement equipment
Calibration/ Test Lab Technician
Makita Corporation of America
Buford, GA
10.1990 - 08.1999
Calibration and repair of test and measurement equipment
Design and fabricate power tool testing fixtures
Operated CMM
Electrical and mechanical testing of power tools
Write test reports to record all results of the testing
Avionics Specialist
United States Air Force
07.1986 - 08.1990
Testing, repair and maintenance of avionics systems on the F-16 fighter and the F-117A stealth fighter aircraft
Education
Machine Tool Technology -
Lanier Technical Institute
Gainesville, GA
01.1990
Skills
Microsoft Excel
Microsoft Word
Power Point
PCDMIS 2010
Internal auditing
ISO 9001 and IATF16949 standards
Inspection methods
Corrective and preventive actions
External audit support
Quality training development
Product inspection techniques
SOP development
Geometric dimensioning and tolerancing
Root cause identification
Statistical process control
Control plan development
Quality processes
Quality documentation
Quality metrics monitoring
Internal audit coordination
Quality management system
Measurement system analysis
Failure modes and effects analysis
Process capability analysis
Non-conformance reports
Certification
IATF Lead Auditor Training
Basic Metrology – Mitutoyo
Geometric Dimensions and Tolerances (GD&T) Mitutoyo
Electronics Training – U.S. Air Force
Professional Military Training – U.S. Air Force
Hobbies and Interests
Photography
Woodworking
Timeline
Quality Engineer
Geiger Automotive
10.2024 - Current
Quality Engineer
SKF
08.2022 - 10.2024
Quality Engineer/Manager
Nile Automotive – formerly GMB Plastics
04.2010 - 08.2022
Weapons final Test
Meggitt Training Systems
11.2008 - 04.2010
Quality Manager
Continental Plastics
04.2004 - 11.2008
Quality Control and Calibration Technician
Impulse Manufacturing
10.2003 - 04.2004
Quality Manager
Instrument Calibration Services
10.2001 - 10.2003
Calibration Technician
Technical Maintenance Inc.
08.1999 - 10.2001
Calibration/ Test Lab Technician
Makita Corporation of America
10.1990 - 08.1999
Avionics Specialist
United States Air Force
07.1986 - 08.1990
Machine Tool Technology -
Lanier Technical Institute
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