Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Monye'Lisa Robinson

Monye'Lisa Robinson

Lithonia,Georgia

Summary

Hardworking, skilled in coordinating programs, business planning and culture development. Visionary and decisive leader with a clear understanding of complex business needs.

Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Lovesac
09.2024 - Current
  • Engage customers using Lovesac selling techniques and provide product demos, education, and support
  • Guide customers from interest to purchase, managing quotes, closing sales, and fostering long-term relationships
  • Support team with product knowledge, sales strategies, and customer outreach through company tools
  • Resolve customer issues quickly, ensuring a positive shopping experience
  • Maintain store appearance and follow visual merchandising standards
  • Oversee daily store operations, including inventory, exchanges, marketing, and promotions
  • Use sales data to prioritize tasks, track performance, and meet team goals and KPIs
  • Ensure compliance with company policies, safety standards, and customer satisfaction

Social Media Manager

Chromatic Black
09.2023 - 02.2024
  • Used editing and graphic design tools to create content and visuals for social channels
  • Tracked social media metrics to determine audience growth rate, volume and reach
  • Created social media strategies to increase sales and brand awareness across multiple platforms
  • Developed and implemented strategic social media marketing plans
  • Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms

Showroom Coordinator

Kohler
01.2022 - 05.2023
  • Coordinated with vendors to restock merchandise and fulfill orders in a timely manner
  • Collaborated with the marketing team to develop effective advertising campaigns the increased sales volume
  • Organized meetings with clients regarding product inquiries, purchases, or feedback
  • Assisted in training new showroom staff members on proper procedures and policies
  • Resolved customer complaints efficiently while maintaining excellent customer service standards
  • Performed administrative duties such as filing documents, preparing reports, and responding to emails promptly
  • Developed new strategies for enhancing customer experience in the showroom
  • Managed daily operations of the showroom including scheduling, inventory and workflow

Assistant Supervisor (Evening)

CAMBA
08.2019 - 03.2020
  • Filed paperwork and submitted reports to upper management
  • Delegated daily tasks to team members to optimize group productivity
  • Organized schedules, workflows, and shift coverage to meet expected business demands
  • Increased volume of work while maintaining high level of accuracy and quality
  • Oversaw employee supervision, client satisfaction, contract management and daily work

Head Teacher (Morning)

CAMBA
08.2019 - 03.2020
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication
  • Implemented hands-on, play-based strategies for experiential learning
  • Created and implemented developmentally appropriate curriculum addressing learning styles
  • Established indoor and outdoor safe play environments for toddler-age children
  • Distributed quarterly progress assessments and milestone reports to each parent
  • Established positive relationships with local businesses in order to

Education

Bachelor of Science - Home Product Development

Fashion Institute of Technology
New York, NY
05.2019

Associate of Science - Fashion Business Management

Fashion Institute of Technology
New York, NY
05.2016

Skills

  • Microsoft Office Suite
  • Windows & iOS platforms
  • Digital Media
  • Creativity
  • Organization
  • Critical Thinking
  • Department Management
  • Inventory Management
  • Team Training and Development
  • Analytics and Reporting
  • Post Optimization
  • Customer service
  • Problem-solving
  • Customer service and engagement

Certification

Cpr

Hard good furnishings

Languages

English
Full Professional

Timeline

Assistant Store Manager

Lovesac
09.2024 - Current

Social Media Manager

Chromatic Black
09.2023 - 02.2024

Showroom Coordinator

Kohler
01.2022 - 05.2023

Assistant Supervisor (Evening)

CAMBA
08.2019 - 03.2020

Head Teacher (Morning)

CAMBA
08.2019 - 03.2020

Bachelor of Science - Home Product Development

Fashion Institute of Technology

Associate of Science - Fashion Business Management

Fashion Institute of Technology
Monye'Lisa Robinson