IT Specialist with a Secret clearance and active CompTIA Security+ and CEH credentials. Expertise in system administration, Active Directory management, and COMSEC oversight, ensuring security and compliance for over 500 enterprise users. Delivered fast Tier I/II/III technical support and maintained high system uptime through routine updates.
Overview
2
2
years of professional experience
Work History
Lead Information Technology Specialist
DEPARTMENT OF DEFENSE / ENTERPRISE IT SERVICES
Fort Bliss
05.2024 - Current
Maintained core software systems and environment uptime for over 500+ enterprise users.
Administered user domain accounts, credentials, and network permissions via Active Directory, enhancing security and access control.
Performed routine software updates and system patches, along with network vulnerability checks, to maintain system integrity and compliance.
Provided rapid Tier I/II/III technical support, hardware troubleshooting, and software installation for 100+ local users.
Oversaw inventory and secure distribution of communications security (COMSEC) materials and data encryption keys, ensuring accountability and compliance.
Education
Completed intensive 21-week program - systems administration, network architecture, hardware configuration, and security
Federal Technology Training Center
Fort Gordon, GA
04-2024
High School Diploma -
Pine Forest High School
Fayetteville, NC
06-2018
Skills
Access Control (IAM)
Active Directory
Communications Security (COMSEC)
Data Encryption Management
Vulnerability Assessment
Threat Mitigation
System Administration
Windows systems
Technical support
Problem-Solving
Team Leadership
Interdepartmental Coordination
Activities And Awards
Technical Writing & AAM, Received Army Achievement Medal for engineering a step-by-step standard operating procedure (SOP) guide and successfully executing critical software image upgrades across 105 Defense Advanced GPS Receiver (DAGR).
Technical Instruction & AAM, Received Army Achievement Medal for training 50+ personnel across the organization on multi-channel tactical radios (AN/PRC-162/158) configured with Mobile User Objective System (MOUS) satellite communication waveforms.
Practical Lab Training, Completed intensive virtual cybersecurity labs and practical exercises focused on threat identification to secure professional CEH certification.
Skills
Communications Security (COMSEC), Data Encryption Management, Vulnerability Assessment, Threat Mitigation, Access Control (IAM), System Administration, Active Directory, Account Creation, Group Policies, Windows Systems & Environments, Help Desk Operations (Tier I/II/III), Hardware/Software Troubleshooting, Ticketing Operations, Cross-Functional Collaboration, Technical Customer Support, Problem-Solving, Team Leadership, Clear Technical Communication
Personal Information
Relocation: Maryland Area
Timeline
Lead Information Technology Specialist
DEPARTMENT OF DEFENSE / ENTERPRISE IT SERVICES
05.2024 - Current
Completed intensive 21-week program - systems administration, network architecture, hardware configuration, and security