Nissa Clare
Las Vegas,NV
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Trainer Registered Behavioral Technician
Limitless ABA
09.2022 - Current
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
- Promoted a safe environment, ensuring adherence to agency policies and procedures.
- Maintained accurate records, contributing to the overall success of treatment plans.
- Used Portia to document patient information, progress notes, and treatment plans.
- Supported patient confidentiality by HIPAA regulations.
- Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
- Teamed with two managers to brainstorm ways to enhance and improve training effectiveness.
Diet Clerk
Morrison Healthcare
07.2021 - 02.2022
- Coordinated patient meal delivery schedules to ensure timely provision while minimizing interruptions to ongoing treatments or therapies.
- Resolved patient concerns or complaints regarding meal quality or service efficiently, providing equitable solutions prioritizing patient satisfaction.
- Tracked important information in Microsoft excel spreadsheets and ran reports or generated graphs using data.
- Assisted in training new Diet Clerks, sharing best practices and mentoring them towards success in their roles effectively.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Nutrition Assistant
University Medical Center, UMC
01.2017 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Evaluated emerging trends in nutrition research to inform adaptations in menu offerings.
- Participated in department meetings and contributed valuable input to enhance overall nutrition services operations.
- Provided exceptional customer service by addressing patient questions, concerns, and requests promptly and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate of Arts - Health And Physical Education
Taft College
Taft, CA05.2012
High School Diploma -
Lancaster High School
Lancaster, CA2009
Skills
- Employee Training
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Excellent Communication
- Computer Proficiency
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Clerical Support
Certification
RBT - Registered Behavior Technician
Timeline
Lead Trainer Registered Behavioral Technician
Limitless ABA
09.2022 - Current
Diet Clerk
Morrison Healthcare
07.2021 - 02.2022
Nutrition Assistant
University Medical Center, UMC
01.2017 - 03.2021
Associate of Arts - Health And Physical Education
Taft College
High School Diploma -
Lancaster High School
RBT - Registered Behavior Technician
Similar Profiles
Tracy MartinTracy Martin
Registered Behavior Technician at Limitless ABARegistered Behavior Technician at Limitless ABA
Mariana CordidoMariana Cordido
Board Certified Assistant Behavior Analyst (BCaBA) at Limitless Learning ABABoard Certified Assistant Behavior Analyst (BCaBA) at Limitless Learning ABA
Evan DohertyEvan Doherty
Loan Processor at Limitless Capital - C21 LimitlessLoan Processor at Limitless Capital - C21 Limitless