Monzy Mani
Staten Island,NY
Summary
Accomplished Director at NYC Dept of Social Services (HRA) with a proven track record in leading major affordable housing initiatives, transitioning 40,000 families to permanent homes. Demonstrates strong leadership and excellent communication skills, alongside a deep commitment to community service. Expert in collaboration and strategic planning, significantly advancing from Eligibility Specialist to Director.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Director
NYC Dept of Social Services(HRA)
12.2014 - 09.2024
Led initiatives in the NYC Mayors affordable housing programs, including CityFheps, LINC, SEPS, HOMETBRA and Veteran Housing Initiatives.
Successfully collaborated with the department of Homeless Services and HPD to transition approximately 40,000 families to permanent housing through the CityFheps program.
Spent around $1.2 billion for homeless prevention services as of July 2024.
Office Maager
NYC Dept of Social Services( HRA)
04.2011 - 11.2014
Oversaw the Advantage program and assisted clients in securing rental assistance to prevent eviction.
Worked with Dept of Homeless Services to obtain Advantage Voucher for shelter clients.
Collaborated with the Legal Aid Society and the Office of Constituent Affairs to support NYCHA clients.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Assistant Office Manager
NYC Dept of Social Services(HRA)
03.1999 - 03.2011
Addressed public assistance clients deficiencies and approved emergency grants.
Represented the Public Assistance Office at Bay St at meetings and conferences.
Evaluated team performance and provided constructive feed back.
Transferred and directed phone calls, guests, and mail to correct staff members.
Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
Education
Bachelor of Arts - Commerce
Varnasi College
Uttarpradesh, India03-1988
Skills
Strong leadership and management capabilities
Excellent compunction and interpersonal skills
Avid listener with a results oriented approach
Proven track record of advancing from Eligibility Specialist to Director
Strong work ethic and commitment to community service
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of HRA and Dept of Homeless in the Bronx and Brooklyn Veteran move out initiatives.
- Member of HOPE Survey team since 2016
Certification
Drugs in Workplace seminar
Crisis Prevention Intervention
HIPAA Guidelines
TANF Experience
Client-Focused Strategies
Languages
Malayalam
Full Professional
Timeline
Director
NYC Dept of Social Services(HRA)
12.2014 - 09.2024
Office Maager
NYC Dept of Social Services( HRA)
04.2011 - 11.2014
Assistant Office Manager
NYC Dept of Social Services(HRA)
03.1999 - 03.2011
Bachelor of Arts - Commerce
Varnasi College
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