Moon Crowe

Conducts telephone interviews to gather employment references and verifications regarding applicants past work history, educational background and/or professional licensure or certification. Researches the position requirements for the applicant's potential job. Documents all contact with outside data providers, references and verification contacts to create accurate records using database entries and notes. Maintains confidential information.

Board of Directors member. Responsible for meeting minutes, shared calendar, social media, attendance records and other duties as necessary.

Process claim intake and set up. Effectively manage time between every day administrative support and special projects. Projects have included assisting in the arbitration filing/response process; conducting research and triage for new book of business claims and assignment of specific claims for billing and court document handling.

Multi-task listening and documenting claims intake information by navigating different applications and systems to capture and process claims. Interact with agents, policy holders and third parties to gather information and provide service. Recognize and correctly handle specific claim types and assign the appropriate adjuster.

Key member of marketing and public relations team providing support to nationally ranked sports league that trains over 80 athletes annually. Create and distribute email newsletter with events and updates, including content development, html editing and management of 2,000 + subscriber base. Elected Skater Representative position to guide athletes through conflict resolution and process and promote positive team and league relations.