Moon Lee
Mesquite,TX
Summary
Dynamic professional with a strong background at the Dallas County Sheriff's Department, excelling in communication and multitasking. Proven ability to enhance customer satisfaction and ensure safety through effective assessments and operational management. Skilled in data entry and client relations, consistently delivering exceptional service and fostering positive environments.
Overview
43
43
years of professional experience
Work History
Detention Service Officer
Dallas County Sheriff's Department
Dallas, TX
03.2024 - Current
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities
- Fingerprinted inmates to verify the inmate
- Performed physical searches such as pat-down and strip searches and change them into jail jumpers
Classification Specialist
Dallas County Sheriff Department
Dallas, TX
10.2023 - 03.2024
- Assesses inmates to determine appropriate custody levels, housing assignments, and program eligibility, ensuring a safe and secure environment
Clerk
Dallas County Sheriff's Department
Dallas, TX
02.2022 - 08.2023
- Perform a variety of tasks, which may include inputting, processing, and distributing a variety of documents and records; collecting, compiling, filing, and maintaining data; reconciling data, funds, or inventory; and providing excellent customer service to the public
911 Call Taker
Dallas County Sheriff's Department
Dallas, TX
03.2021 - 02.2022
- Performed data entry into computer system to document call information
- Assessed the nature of each incident and dispatched appropriate personnel and equipment accordingly
- Routed non-emergency requests to the appropriate departments or resources
- Answered incoming 911 calls and provided appropriate assistance to callers
Owner
Southern Maid Donuts
Mesquite, TX
05.2002 - 11.2021
- Managed day-to-day business operations
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals
- Increased customer satisfaction by implementing efficient business processes, and providing exceptional service
Manager
L & P Lobby Shop
Philadelphia, PA
01.2000 - 01.2002
- Maintained up-to-date records of employee attendance, payroll information, vacation requests
- Managed inventory levels to meet demand without overstocking, reducing waste
- Enhanced customer satisfaction through the development of a customer service excellence
Junior Accountant
Don J. Yoo, CPA
Upper Darby, PA
09.1996 - 05.1999
- Reconciled bank statements to ensure accuracy of financial records
- Reviewed financial documents for accuracy and completeness
- Assisted with preparation of monthly financial statements
- Help prepared and filed tax returns for clients
Cashier
Kim's Market
Philadelphia, PA
09.1982 - 07.1996
- Verified that customers were of legal age to purchase alcohol or tobacco products
- Helped customers find specific products, answered questions, and offered product advice
- Collected payments and provided accurate change
Education
Bachelor of Arts - Accounting
Temple University
Philadelphia, PA05.1996
Skills
- Excellent work ethics
- Verbal and written communication
- Flexible and adaptable
- Multitasking abilities
- Typing
- Customer service
Hobbies and Interests
- 3rd Dan Taekwondo
- Crochet
Languages
Korean
Full Professional
Timeline
Detention Service Officer
Dallas County Sheriff's Department
03.2024 - Current
Classification Specialist
Dallas County Sheriff Department
10.2023 - 03.2024
Clerk
Dallas County Sheriff's Department
02.2022 - 08.2023
911 Call Taker
Dallas County Sheriff's Department
03.2021 - 02.2022
Owner
Southern Maid Donuts
05.2002 - 11.2021
Manager
L & P Lobby Shop
01.2000 - 01.2002
Junior Accountant
Don J. Yoo, CPA
09.1996 - 05.1999
Cashier
Kim's Market
09.1982 - 07.1996
Bachelor of Arts - Accounting
Temple University
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