MOONMOON MOHANTY
Rockford, Illinois, United States,IL
Summary
Dynamic sales professional with over 13 years of experience driving revenue growth and cultivating strong client relationships. Expertise in leading high-performing teams and resolving inquiries effectively, ensuring customer satisfaction at every touch-point.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Salesforce Consultant Training
DCI Digital Career Institute
08.2024 - 06.2025
- Awarded a full scholarship by the German Employment Agency for professional up-skill
- Completed intensive training in Sales and Service Cloud
- Gained hands-on experience in sales process automation, lead management
Agency Leader
DVAG
01.2024 - 07.2024
- Provided tailored financial solutions, addressing client needs with a 95% satisfaction rate.
- Nurtured long-term relationships through follow-ups and proactive support.
Team Leader
Fortrade Ltd
02.2020 - 01.2023
- Negotiated high-volume client deals, ensuring seamless trade execution and maintaining robust client relationships
- Conducted weekly training sessions, enhancing team productivity by 30% and refining selling techniques
- Supervised and motivated a team of 20+ sales professionals, boosting sales revenue through targeted training
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
- Built and maintained strong client relationships, leading to repeat business and referrals.
Account Manager for International Clients
Fortrade Ltd
07.2019 - 01.2020
- Conducted cold calling to prospects as part of proactive outreach to generate new business opportunities.
- Educated customers about unique platform features, market insights, and trading tools through presentations and consultations to meet or exceed assigned volume and revenue targets.
- Tracked sales opportunities, influenced client decisions, and managed leads and outcomes in the CRM system
- Managed 200+ daily inbound/outbound calls with best first-call resolution rate
Corporate Relation Manager
Kalinga School of Management
08.2016 - 06.2019
- Increased placement conversions through targeted campaigns, B2B engagement, and proactive outreach.
- Drove admissions and placements via digital campaigns, corporate partnerships, and direct outreach
- Boosted candidate placement rates through strategic campaigns, B2B visits, and cold calling
- Built partnerships by connecting with HR heads and C-suite executives
Assistant Manager (Retail Banking)
HDFC Bank
01.2015 - 07.2016
- Drove financial sales by successfully selling insurance, mutual funds, opening bank accounts
- Oversaw daily branch operations, ensuring smooth functioning across customer service, cash management, and loan processing activities.
- Reviewed client documents (KYC, income proof, financial statements) to ensure compliance with regulatory requirements.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Acquisition Manager
Indusind Bank
08.2014 - 12.2015
- Processed and approved loan applications, evaluating client financials to determine creditworthiness
- Achieved top performer status in insurance product sales through consultative selling
- Managed end-to-end loan origination including document verification, KYC compliance, and disbursal's
- Exceeded quarterly sales targets by 25%+ for credit/insurance products through proactive client outreach
- Conducted financial needs analysis to cross-sell appropriate loan and insurance products
Assistant Professor
Rahul Institute of Engineering and Technology
08.2011 - 11.2013
- Taught Undergraduate Students and associated with administrative activities like training, placements and workshops.
Education
Masters in Business Administration -
Utkal University
Bhubaneswar, India01.2019
Post Graduate Diploma - Baking Management
Timespro Times of India
Bhubaneswar, India01.2014
Bachelor of Engineering - Electronics
Ajay Binay Institute of Engineering
Cuttack,India01.2011
Skills
- Sales & Business Development
- Sales Strategies
- Lead Management
- B2B and B2C Sales
- Cold Calling
- Customer Service & Relationship Management
- Customer Service
- Active Listening
- Relationship Building
- Call Center Experience
- Technical & Tools Proficiency
- Salesforce CRM
- Data Management
- Microsoft Office Suite
- Leadership & Collaboration
- Team Handling
- Team Work
- Presentation Skills
- Problem-Solving
Certification
- Salesforce Certified Administrator
- Salesforce Certified AI Associate
- Salesforce Certified Associate
Language
English
Hindi Native
Oriya Native
German A2
Timeline
Salesforce Consultant Training
DCI Digital Career Institute
08.2024 - 06.2025
Agency Leader
DVAG
01.2024 - 07.2024
Team Leader
Fortrade Ltd
02.2020 - 01.2023
Account Manager for International Clients
Fortrade Ltd
07.2019 - 01.2020
Corporate Relation Manager
Kalinga School of Management
08.2016 - 06.2019
Assistant Manager (Retail Banking)
HDFC Bank
01.2015 - 07.2016
Acquisition Manager
Indusind Bank
08.2014 - 12.2015
Assistant Professor
Rahul Institute of Engineering and Technology
08.2011 - 11.2013
Masters in Business Administration -
Utkal University
Post Graduate Diploma - Baking Management
Timespro Times of India
Bachelor of Engineering - Electronics
Ajay Binay Institute of Engineering
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