Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Guillermo Perez

Spring Valley,NV

Summary

People & Culture professional with high interest in organizational development bringing 6+ years management experience with extensive customer service, entertainment/hospitality and company restructuring with mergers/acquisitions background. Astute and proactive problem-solver possessing elevated business and operations acumen honed through progressive career history, diverse industries knowledge and dedication to continued education. Talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sr. People & Culture Generalist

Spiegelworld
Las Vegas, NV
09.2024 - Current
  • Recommended best practices for ensuring successful adoption of organization-wide initiatives.
  • Provided guidance and support during the transition period when introducing new processes or systems.
  • Interviewed new job applicants to assess fit with company requirements and culture.
  • Monitored progress towards meeting established goals and objectives related to organizational development efforts.
  • Guided managers and supervisors on resolving discipline issues and employee grievances.
  • Facilitated new hire orientations, processed transfers and managed employee separations.
  • Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
  • Conducted exit interviews, quickly completing necessary employment termination paperwork.
  • Provided guidance on employee relations issues such as performance management, disciplinary action, grievances.
  • Customized onboarding plans to meet the specific needs of different departments.
  • Planned and presented training and mentoring to new team members.
  • Created orientation checklist and reviewed with new hires.
  • Maintained applicant profiles and information in applicant tracking system.

Human Resources Consultant

Wink World Productions, LLC
Las Vegas, NV
11.2023 - Current
  • Provided assistance to businesses in developing and implementing human resource policies.
  • Developed recruitment strategies to attract top talent and created job postings.
  • Conducted needs assessments to identify organizational development opportunities and challenges.
  • Identified areas of improvement in organizational structure, policies, procedures, and job roles.
  • Created action plans to address identified issues with a focus on maximizing efficiency.
  • Provided coaching and mentoring support to individual employees and teams.
  • Designed training programs aimed at developing leadership skills across all levels of the organization.
  • Advised senior management on best practices for achieving desired outcomes within budget constraints.
  • Researched current employment legislation and regulations in order to remain compliant.

People Practice Manager

Tao Group Hospitality
Las Vegas, NV
03.2022 - 08.2023
  • Administered the implementation of a new HRIS system (Oracle), structuring recruitment and performance management platforms to optimize HR procedures.
  • Evaluated competing HR processes and recommended changes to improve efficiency for company restructuring during the acquisition of Hakkasan Group.
  • Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
  • Managed full-cycle human resource operational activities to maximize HR employee performance by developing HR team – 1 jr. manager, 3 coordinators and 2 administrators.
  • Assist in the training of entry level to management within the People Practices department in all three markets – NV, NY, and CA.
  • Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
  • Managed the restructuring of the New Hire Orientation process to optimize Day 1 company exposure and likeness through introductions of company policy, culture capability, and compliance training.
  • Managed the operations of mass hiring engagements with strategic marketing tactics for the 2023 Pool Season across 4 major day life venues.
  • Spearheaded new union fine dining openings in Las Vegas, dealing with hiring, processing, and onboarding over 200 team members at once. Negotiated collective bargaining agreements on behalf of company with unions.
  • Developed and implemented recruitment strategies to attract qualified candidates with language barriers (Spanish), increasing the hire rate of back of house hiring to complete a compendium of 89%.
  • Resolved conflicts between different departments or personnel using sound judgment, investigations, and internal feedback to maintain a harmonious work environment.
  • Analyzed data gathered from employee surveys, investigations or other feedback to identify areas of improvement within brand locations management structures.
  • Organized meetings for union members to discuss workplace issues, acting as a liaison between the union and management to keep a harmonious work environment.
  • Interpreted contractual agreements for employers and employees to support collective bargaining and labor relations processes, teaching frontline leadership to improve labor and management interactions, reducing grievances and arbitration needs.

Human Resources Generalist

Area15
Las Vegas, NV
06.2021 - 03.2022
  • Leading all Culture & Employee Engagement initiatives through committee management, comprised of all senior leaders in each division of the company.
  • Advised managers on effective methods for handling disciplinary actions or terminations when necessary, while conducting exit interviews.
  • Researched employee relations issues and conducted meetings with employees and supervisors.
  • Organized company events such as team building exercises or holiday parties to foster a positive work environment.
  • Improved recruitment standards by implementing ATS Recruiting platform through a new integrated HRIS system (PAYCHEX).
  • Assisted with recruitment efforts by sourcing candidates through various channels such as LinkedIn, Indeed, Glassdoor.
  • Developed Learning and Development training with leadership to educate team members for further retention, promoting advancement from within.
  • Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and single handedly managed a manual process for open enrollment for 500+ employees.
  • Managed payroll processing functions including timekeeping records, deductions and tax withholding calculations.
  • Create and maintain file management integrity policies company wide and educated leaders on performance management.
  • Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.

Human Resources Assistant

Fanatics
LAS VEGAS, NV
09.2020 - 05.2021
  • Lead all Culture & Employee Engagement initiatives for the whole fulfillment center, mentoring the employee ran Engagement Committee from its inception.
  • Lead the administrative management of Inclusivity, Diversity, Equality & Advocacy programs from corporate and recreating program-based trainings for restructuring company culture.
  • Support Learning & Development initiatives with leadership to create a employee "roadmap" to advance retention, promoting advancement from within.
  • Developed and executed engagement strategies to ensure timely completion of projects.
  • Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
  • Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
  • Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
  • Updated employee database with changes in job title, salary information or contact details.
  • Advised managers on best practices related to performance management processes.
  • Monitored timekeeping records for accuracy and completeness.

Advisor, Health Management & Group Insurance

Cirque du Soleil
LAS VEGAS, NV
09.2019 - 07.2020
  • Directly oversaw the Health Management & Group Insurance department, which included worker’s compensation, liability insurance management and group insurance for the Resident Shows Division in Las Vegas, Nevada.
  • Manage the revamp of a total rewards program for the entire United States from a local benefit package to a nationwide coverage provider with a third-party administrator.
  • Participated in meetings between senior management team members and external vendors regarding proposed changes or enhancements to existing benefit programs.
  • Consult with show artistic staff and company management concerning safety protocols in compliance with local/state laws.
  • Managed open enrollment processes by providing guidance on available benefits and answering questions from employees regarding their options.
  • Performed audits of vendor invoices against contracts terms to verify accuracy prior to payment being processed.
  • Assist the Talent team with a full spectrum of transactions related to talent acquisition, compliance, systems update and maintenance, payroll and more.

Human Resources Coordinator

Inizio Interventions
Granada Hills, CA
06.2018 - 09.2019
  • Develop and implemented human resource role within the organization.
  • Assist with the training and oversight of the Human Resource Department, including administration,recruiting and marketing/outreach. Oversaw all companywide training's (Crisis Prevention Interventions,Behavior Intervention Implementation/Behavior Intervention Development, New Hire Orientation, etc.)
  • Partner with the Department of Education in the Los Angeles County to ensure compliance standards for Registered Behavioral Interventionist located at LAUSD partnered schools.
  • Managed leave of absence requests and tracked vacation time accruals.
  • Maintained employee files in compliance with applicable legal requirements.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Attended conferences, workshops and special events to recruit qualified candidates for company.

Education

Bachelor of Science - Kinesiology - Sports Psychology

California State University - Northridge
Northridge, CA
12.2017

Skills

  • Strategic Business Planning
  • Resource Management
  • Strategic Planning
  • Analytical Thinking
  • Program Evaluation
  • Experience in Leadership
  • Idea Development and Brainstorming
  • Cultural Awareness
  • Social Perceptiveness

Certification

  • DEI Certification, USF - 2021
  • SHRM Certification - In progress

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited

References

References available upon request.

Timeline

Sr. People & Culture Generalist

Spiegelworld
09.2024 - Current

Human Resources Consultant

Wink World Productions, LLC
11.2023 - Current

People Practice Manager

Tao Group Hospitality
03.2022 - 08.2023

Human Resources Generalist

Area15
06.2021 - 03.2022

Human Resources Assistant

Fanatics
09.2020 - 05.2021

Advisor, Health Management & Group Insurance

Cirque du Soleil
09.2019 - 07.2020

Human Resources Coordinator

Inizio Interventions
06.2018 - 09.2019

Bachelor of Science - Kinesiology - Sports Psychology

California State University - Northridge

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Guillermo Perez