Moraima Arreola
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
27
27
years of professional experience
Work History
Receptionist Administrator
Servicios Rodriguez
02.2019 - 04.2025
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
- Processed expense reports, ensuring timely reimbursement for employees.
- Streamlined document preparation, enhancing accuracy and professionalism of outgoing communications.
- Improved client satisfaction with timely and accurate information provision.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Completed bi-weekly payroll for 6 employees.
Teller
La Plazita
02.2019 - 01.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Completed highly accurate, high-volume money counts via both manual.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
- Maintained high accuracy in financial transactions, ensuring all cash and documentation were correct.
- Enhanced fraud detection efforts by vigilantly identifying suspicious activities and transactions.
Executive Assistant
Portadrill
05.1998 - 08.2019
- Answered high volume of phone calls and email inquiries.
- Handled confidential and sensitive information with discretion and tact.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Led staff and vendors in providing high level of service for owner and guests.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Education
GED -
Emily Griffith Technical College
Denver, COSkills
- Multi-line phone operation
- Multitasking and organization
- Documentation and recordkeeping
- Accounts payable and receivable
- Quickbooks
- Account reconciliation
- File organization
- Data entry
Languages
Spanish
Native or Bilingual
Timeline
Receptionist Administrator
Servicios Rodriguez
02.2019 - 04.2025
Teller
La Plazita
02.2019 - 01.2022
Executive Assistant
Portadrill
05.1998 - 08.2019
GED -
Emily Griffith Technical College
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