Moraima González
Lindenhurst,NY
Summary
Proven leader at T.J. Maxx with a track record of streamlining operations and enhancing efficiency. Expert in organization and customer service, significantly improving client satisfaction and operational workflow. Fluent in Spanish and English, adept at managing diverse teams to exceed sales targets through effective coaching and performance management.
Overview
6
6
years of professional experience
Work History
Receptionist
P&P Recyclers Inc.
01.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
Planning
Magellan Aerospace Processing
02.2020 - 12.2023
- Participated in high-level strategy meetings, contributing to financial and logistical framework planning.
- Supported owners in program onboarding, facilitating business planning and overseeing successful launch preparation.
- Assisted courier in planning deliveries and document creation.
- Scheduled cross-team meetings, facilitated planning, note-taking and status updates for project execution.
Department Manager
T.J. Maxx
09.2018 - 01.2020
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Education
Associate of Science - Computer
Interamericana University
Puerto Rico05.1996
High School Diploma -
Lino Padron Rivera
Puerto Rico05.1993
Skills
- Organization skills
- Time Management
- Telephone skills
- Calendar Management
- Scheduling appointments
- Spanish
- English
- Customer Service
- Invoicing
- Supply Ordering
Timeline
Receptionist
P&P Recyclers Inc.
01.2023 - 03.2024
Planning
Magellan Aerospace Processing
02.2020 - 12.2023
Department Manager
T.J. Maxx
09.2018 - 01.2020
Associate of Science - Computer
Interamericana University
High School Diploma -
Lino Padron Rivera