Moraima Padron
Doral,US
Summary
Accomplished Food Service Manager with a proven track record, adept in operations management and staff development. Increased customer satisfaction through innovative strategies, demonstrating strong problem-solving and food production quality knowledge. Excels under pressure, ensuring compliance with policies and enhancing service standards.
Overview
19
19
years of professional experience
Work History
General Manager
Aji Dulce LLC
06.2018 - Current
- Responsible for organizing approximately 150 events per year in the South Florida area.
- Manage events ranging from 50 to 350 people, including a wide variety of occasions ranging from corporate events to wedding celebrations.
- Supervise and coordinate a team of approximately 15 people, including kitchen assistants, waiters, drivers, and general support staff.
- Oversee and supervise all administrative processes, such as payroll, cash flow, costs, revenues, profits, bank reconciliations, and tax payments.
- Accurately measure ingredients required for specific recipes and food preparation.
- Operate large-volume cooking equipment such as convection ovens, tilt skillet, steamer and stove.
- Carefully maintain sanitation, health and safety standards in all work areas.
- Manage monthly inventory control and delivery schedules.
- Develop and implement strategies to increase sales and profitability.
- Manage a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Develop and maintain relationships with customers and suppliers through account development.
School Food Service Manager
Murachi School
06.2016 - 05.2018
- Designed the Weekly Menu according to nutritional parameters for children aged 2 to 10 years.
- Supervised and managed the preparation of approximately 150 breakfasts and 300 lunches daily.
- Conducted inventory management and procurement of necessary ingredients for lunches and breakfasts.
- Supervised and coordinated a team of approximately 20 people, including chefs, kitchen assistants, cleaning staff, purchasing, and administrative staff.
- Oversaw and managed all administrative processes, including revenue management, labor costs, procurement, cash flow, tax payments, and reporting.
- Delegate responsibilities through developing work schedules.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
General Manager
Quinta Amazonia
10.2005 - 05.2016
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee evaluations, and contract details.
- Was responsible for organizing approximately 350 events per year, both in our venues and at other locations.
- Managed events ranging from 100 to 3500 people, including a wide variety such as children's parties, corporate events, weddings, and more.
- Advised clients on defining the needs for each event to ensure excellent service.
- Planned the furniture, decoration, service staff, and food and beverage required for each event.
- Controlled the costs related to each event, primarily food expenses.
- Supervised and coordinated a team of approximately 70 people, including chefs, kitchen assistants, waiters, drivers, event coordinators, and general support staff.
- Directed and oversaw all administrative processes, such as payroll, cash flow, costs, revenue management, reporting, bank reconciliations, tax payments, and more.
Education
MBA - Finance
IESA
Caracas, VenezuelaBachelor of Science - Civil Engineering
Universidad De Carabobo
Carabobo, VenezuelaSkills
- Operations management
- Staff development
- Inventory control
- Supervision and training
- Ability to handle/resolve problems
- Consistently complies with polices and procedures
- Food production quality knowledge
- Works well under pressure
Skills
Concept planning, cooking, employee training, hiring, inventory, team leading, payroll, procurement, quality control, record keeping, scheduling.
Timeline
General Manager
Aji Dulce LLC
06.2018 - Current
School Food Service Manager
Murachi School
06.2016 - 05.2018
General Manager
Quinta Amazonia
10.2005 - 05.2016
MBA - Finance
IESA
Bachelor of Science - Civil Engineering
Universidad De Carabobo
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