Ethan Moran
Pomona,CA
Summary
Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in body function with eye for identifying and correcting errors. Dedicated with strong work ethic and resourceful nature. Dedicated service representative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Energetic Service Representative familiar with Athletic and fitness products and services. Provides knowledgeable and fast answers. Excellent listener and communicator. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
1
1
year of professional experience
Work History
Accounting Clerk
BRHE Group
06.2022 - 09.2022
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Input high volume of monthly invoices with consistent accuracy.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Managed accounts payable and receivables and payroll.
- Assisted management with annual expense plans to strategically track income or revenue.
Service Representative
The Clubhouse Baseball Academy
04.2021 - 06.2022
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Accepted payments and updated accounts with latest information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained and managed customer files and databases.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than 25 customers each day.
- Scheduled appointment to resolve more complex issues.
Education
No Degree -
California State University - Los Angeles
Los Angeles, CA05.2027
High School Diploma -
Diamond Bar High School
Diamond Bar, CA05.2023
High School Diploma -
Mt. San Antonio College
Walnut, CA05.2023
Skills
- Works well with others
- Able to be a team player
- Punctual
- Able to resolve conflict in a manor that doesn't escalate the situation further
- Good with meeting new people
- Good with talking to people
- Able to multitask
Timeline
Accounting Clerk
BRHE Group
06.2022 - 09.2022
Service Representative
The Clubhouse Baseball Academy
04.2021 - 06.2022
No Degree -
California State University - Los Angeles
High School Diploma -
Diamond Bar High School
High School Diploma -
Mt. San Antonio College
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