
High-performing sales professional with 17+ years of experience in building strong relationships and delivering exceptional customer service. Proven track record of exceeding sales goals through effective relationship-building and promotion of products. Adept at creating a positive buying experience, introducing new products, educating clients, and implementing pricing strategies. Well-organized, self-motivated, and reliable, with a focus on building lasting relationships and fostering trust with clients. Specializes in business-to-consumer sales and consistently demonstrates a passion for helping clients find the right solution to meet their needs.
1. Achieved outstanding sales performance: generating $235,664 in revenue within the first three months of employment.
2. Consistently ranked among the top performers: finishing 2nd and 3rd in company-wide sales ranking.
3. Problem-Solving Abilities: Sales professionals in the SaaS industry often encounter unique challenges. Being able to identify customer pain points, and offer tailored solutions.
4. Sales Techniques and Closing Skills: Proficiency in sales techniques, such as consultative selling and relationship building. Guided potential customers through the sales funnel, overcame objections, and successfully closed deals in a competitive SaaS market.
1. Enhanced customer support for increased account retention.
2. Kept meticulous account records to streamline sales.
3. Drove sales via efficient outbound calls and follow-ups, utilizing scripts and phone strategies.
1. Analyzed customer needs and preferences to recommend appropriate products.
2. Leveraged CRM system to manage sales activities and track sales performance.
3. Generated sales across the complete sales cycle process from prospecting through contract negotiations and closings. Established long-term relationships with key contacts at client companies.
1. Created a custom project for each client to provide a unique experience with each client and covered 70% of clients to repeat business.
2. Closing deals utilizing negotiation skills and exceeding sales targets by over 10% year over year.
3. After-sales support and customer retention and referrals.
1. Collaborative sales approach and goal attainment year over year and achieved president club during employment.
2. Generated 25% Referral to increase volume and save on marketing dollars.
3. Problem-solving and decision-making ability.
1. Monitored employee performance and provided feedback to improve productivity and motivate the team to perform at the highest level to increase revenue by 500,000 year over year.
2. Supervised daily operations of the retail store, including staff scheduling, inventory management, and customer service.
3. Recruited, trained, and managed a team of 10+ employees and helped create a healthy, productive, and positive work environment.
1. Conducted security patrols of assigned areas to detect suspicious activity and potential threats.
2. Monitored CCTV feeds for potential hazards or criminal behavior.
3. Maintained logs of activities related to security operations and reported findings to appropriate authorities.
4. Developed plans for responding to various types of security incidents.