Mordue Reinhardt
Depew,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Associate
Big Lots
08.2022 - 08.2023
- Adept in customer service and cash handling, tenure at Big Lots honed ability to train staff and enhance customer satisfaction
- Proficient in computer skills. Excels in driving sales through strategic merchandising and active engagement.
Team Member
Tim Hortons
06.2021 - 12.2021
- Developed strong customer service skills through daily interactions with customers
- Trained new employees on basic customer service techniques and procedures
- Operated cash register to process cash, check and credit transactions
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations
- Sold products to customers by explaining product features and benefits
- Approached customers and initiated conversations to determine needs and preferences
- Answered phone calls from potential customers to direct to appropriate products or departments
- Arranged new merchandise with signage and appealing displays to encourage customer sales
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Greeted customers and ascertained what each customer wanted and needed
- Answered questions regarding store and merchandise
- Cleaned shelves, counters, and tables
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires.
Education
Some College (No Degree) - Art And Design
SUNY Oneonta
Oneonta, NYSkills
- Workplace Safety
- Cash Handling
- Courteous and Professional
- Customer Service
- Computer Skills
- Loss Prevention
- New Hire Training
- Decision-Making
- Time Management
- Team collaboration
- Conflict resolution
- Friendly and Helpful
- Active Listening
- Multitasking
- Customer Assistance
- Loyalty Program Promotion
Timeline
Associate
Big Lots
08.2022 - 08.2023
Team Member
Tim Hortons
06.2021 - 12.2021
Some College (No Degree) - Art And Design
SUNY Oneonta